I've set up our RT with Delegation even if I'm not so sure if this is
the best solution for our problem.
We are developing in different groups in several countries and a lot of
manager are also included in the process of bug tracking, decision
making etc. since this is a joint venture and
STOP! Don't remove this feature pls!!! We're using it heavily! Rights
Delegation is one of our major features we use!!!
Pls, don't remove!
Thanks
Torsten
2007/9/22, Jesse Vincent [EMAIL PROTECTED]:
As far as I know, _nobody_ uses this feature of RT. If nobody speaks
up and tells me
On Sep 24, 2007, at 3:56 AM, Torsten Brumm wrote:
STOP! Don't remove this feature pls!!! We're using it heavily!
Rights Delegation is one of our major features we use!!!
_How_ are you using it?
Pls, don't remove!
Thanks
Torsten
2007/9/22, Jesse Vincent [EMAIL PROTECTED]:
As far
Jesse,
Although we do grant that right to our Queue Admins, they really
never use it. We do not assign rights to individual users. We grant
rights to groups and therefore anyone in that group has the same rights
as anyone else, therefore there is no need to delegate. The same goes
for
As far as I know, _nobody_ uses this feature of RT. If nobody speaks
up and tells me otherwise, the feature may be removed from a future
version of RT.
So. Do you use Delegation? If so, what sort of process makes it
useful for you?
Best,
Jesse
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We don't currently use it but, it is a major part of a work flow
overhaul we are currently developing.
Keep up with my goings on at http://theillien.blogspot.com
Jesse Vincent wrote:
As far as I know, _nobody_ uses this feature of RT. If nobody speaks up
and tells me otherwise, the feature may
On Sat, Sep 22, 2007 at 04:11:51PM -0400, Mathew wrote:
We don't currently use it but, it is a major part of a work flow
overhaul we are currently developing.
Can you explain how you plan to use it?
Keep up with my goings on at http://theillien.blogspot.com
Jesse Vincent wrote:
As
