Re: [rt-users] SuperUser shown in Owner selection list

2009-06-02 Thread Cassandra Phillips-Sears
Hi, Jo. I added a little note in the SuperUser article in the wiki last week after Elton wrote in. If people on the list want to accuracy- check it that would be great. http://wiki.bestpractical.com/view/ShredderControl - I think these are the instructions on how to use the Shredder (though

[rt-users] SuperUser shown in Owner selection list

2009-05-22 Thread Elton S. Fenner
Hi folks! First of all I would like to say thanks to the developers of RT. I'm reading a lot about queues, groups and permitions to fully understand RT and use the hole potential of this tool. A friend of mine noticed that SuperUser is shown on Owner selection list. This link says

Re: [rt-users] SuperUser shown in Owner selection list

2009-05-22 Thread Elton S. Fenner
Thanks Kenn. Folks! Digging around I found was my misunderstanding. When I'm logged as SuperUser other SuperUsers appear in the Owner selection list but logged as a privileged user -- not SuperUser -- the other SuperUsers do not appear in the selection list. Normal behavior. My suggestion