Hi, Jo. I added a little note in the SuperUser article in the wiki
last week after Elton wrote in. If people on the list want to accuracy-
check it that would be great.
http://wiki.bestpractical.com/view/ShredderControl - I think these are
the instructions on how to use the Shredder (though
Hi folks!
First of all I would like to say thanks to the developers of RT.
I'm reading a lot about queues, groups and permitions to fully
understand RT and use the hole potential of this tool.
A friend of mine noticed that SuperUser is shown on Owner selection
list.
This link says
Thanks Kenn.
Folks!
Digging around I found was my misunderstanding.
When I'm logged as SuperUser other SuperUsers appear in the Owner
selection list but logged as a privileged user -- not SuperUser -- the
other SuperUsers do not appear in the selection list. Normal behavior.
My suggestion