hmm thanks for trying though Gene - much appreciated.
I've written a few custom At a Glance modules to show open tickets by
requestor, owner and priority grouped, as it appears you can't do
aggregate columns in the query builder?
So for example I get a little box on the At a Glance screen
Thanks Gene
Is there any documentation on what's possible or am I going to have
to figure this out from code?
The TicketSQL page on the wiki doesn't seem to contain much.
Cheers,
Justin
--
Justin Hayes
Support Manager
[EMAIL
Hi,
The customers I support (the Requestors) will be using the At A
Glance screen rather than SelfService. I would like to create a saved
search that will display tickets requested by the currently logged in
user.
I know you can do Owner = '__CurrentUser__' in a search, but is there
an
