Re: [rt-users] how to check if can receive email from special domain

2011-01-21 Thread José Gregorio Díaz Unda
Gregorio. Enviado desde mi dispositivo movil BlackBerry® de Digitel. -Original Message- From: nectar nectar...@gmail.com Sender: rt-users-boun...@lists.bestpractical.com Date: Mon, 10 Jan 2011 11:09:19 To: RT-Users@lists.bestpractical.com Subject: [rt-users] how to check if can receive email

Re: [rt-users] how to check if can receive email from special domain

2011-01-21 Thread Kevin Falcone
On Mon, Jan 10, 2011 at 11:09:19AM +0800, nectar wrote: Sir, Our RT can not receive email from special domain(for example, t...@test.com), it is okay before. a. We can sent email to t...@test.com via RT web UI(create ticket for him) b. But RT can not receive email from t...@test.com or he

Re: [rt-users] how to check if can receive email from special domain

2011-01-10 Thread Jon Baker
Is t...@test.com getting a bounce message from RT? If they are not, it's most likely not getting that far. I'd look in the mail logs and make sure your MTA isn't blocking his message for some reason; if you see the message arriving there and being delivered to RT, you'll need to look in

[rt-users] how to check if can receive email from special domain

2011-01-09 Thread nectar
Sir, Our RT can not receive email from special domain(for example, t...@test.com), it is okay before. a. We can sent email to t...@test.com via RT web UI(create ticket for him) b. But RT can not receive email from t...@test.com or he can not update ticket c. If we use m...@gmail.com sent email