I am using a 3rd party BI tool for some auditing tools here, and am trying to
understand the table layout.
As part of the project I would like to list for a ticket the
Ticket number, creator, creator phone number, created date, the queue, the
business unit, and other data.
I have figured
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Lander, Scott
Sent: Wednesday, 20 June 2012 7:31 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] in sql how do you get to custom fields?
I am using a 3rd party BI tool for some auditing tools here, and am trying to
understand