Re: [rt-users] no emails sent when 'reply'ing (aka corresponding) to a ticket

2007-05-31 Thread Kevin Falcone
On May 30, 2007, at 11:12 AM, Jonathan C. Detert wrote: On Tue, 2007-05-29 at 21:02 -0400, Kevin Falcone wrote: On May 29, 2007, at 5:08 PM, Jonathan C. Detert wrote: Are those errors really associated with the failure to send email? If so, the following urls say that I should rebuild perl

Re: [rt-users] no emails sent when 'reply'ing (aka corresponding) to a ticket

2007-05-29 Thread Jonathan C. Detert
Hello, I'm sending this email again, because I only received one reply before, and it only addressed one point On Thu, 2007-05-24 at 12:21 -0500, Jonathan C. Detert wrote: rt 3.6.3 installed from tarball from bestpractical's site on ubuntu v6.10 with perl v5.8.8. when a user clicks

Re: [rt-users] no emails sent when 'reply'ing (aka corresponding) to a ticket

2007-05-29 Thread Kevin Falcone
On May 29, 2007, at 5:08 PM, Jonathan C. Detert wrote: Are those errors really associated with the failure to send email? If so, the following urls say that I should rebuild perl wish xs support: http://www.xray.mpe.mpg.de/mailing-lists/perl5-porters/2006-05/ msg00796.html

[rt-users] no emails sent when 'reply'ing (aka corresponding) to a ticket

2007-05-24 Thread Jonathan C. Detert
rt 3.6.3 installed from tarball from bestpractical's site on ubuntu v6.10 with perl v5.8.8. when a user clicks 'reply' to a ticket, or to a comment on a ticket, the 'reply' gets properly recorded and associated with the ticket, but email is not sent to the owner or requester. I haven't messed

Re: [rt-users] no emails sent when 'reply'ing (aka corresponding) to a ticket

2007-05-24 Thread Kevin Falcone
On May 24, 2007, at 1:21 PM, Jonathan C. Detert wrote: If this is the right track, can someone explain how I should rebuild perl so that the Scalar::Util::weaken() sub is defined? you don't need to rebuild perl, you just need a working Scalar::Util perl -MCPAN -e'install Scalar::Util'

Re: [rt-users] no emails sent when 'reply'ing (aka corresponding) to a ticket

2007-05-24 Thread Jonathan C. Detert
On Thu, 2007-05-24 at 15:44 -0400, Kevin Falcone wrote: On May 24, 2007, at 1:21 PM, Jonathan C. Detert wrote: If this is the right track, can someone explain how I should rebuild perl so that the Scalar::Util::weaken() sub is defined? you don't need to rebuild perl, you just need a