On Thu, Apr 02, 2009 at 05:21:16PM -0700, Tom Lahti wrote:
> Now, how to get at the "old value" instead of hard-coding "open".
$self->TransactionObj->OldValue
Shawn
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Community help: ht
Argh, as usual the answer hits me right as I hit 'send'.
> $TicketObj->_Set(Field => 'Status', Value => 'open', RecordTransaction =>
> 0);
should be
$self->TicketObj->blah blah
Now, how to get at the "old value" instead of hard-coding "open".
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--
Tom
Despite all my work with the REST interface, I know little to nothing about
scrips. I've been asked to restrict setting ticket status to 'resolved'
unless the actor is a requestor.
I tried setting up a scrip with condition On resolve, Action User defined,
Stage Transaction Create:
return 1 if
