On Fri, Feb 22, 2013 at 09:52:37PM +, Raymond Corbett wrote:
Forgive me as we are very new the all the settings that RT offers and you are
very kind.
I would answer generally I would say.
We would like to see the a history list on the ticket to track replies and
comments and such
On Fri, Feb 22, 2013 at 04:14:29PM -0800, Thomas Sibley wrote:
On 02/22/2013 04:03 PM, k...@rice.edu wrote:
On Fri, Feb 22, 2013 at 09:04:20PM +, Raymond Corbett wrote:
Is there a way to suppress the display of the RT System itself entries
in Ticket Display?
The ones such asThe
Raymond Corbett wrote:
Is there a way to suppress the display of the RT System itself
entries in Ticket Display?
The ones such asThe RT System itself -- Outgoing email recorded
Have a look at RT::Extension::HistoryFilter, I think it will do exactly
what you want.
Joop
--
On Sat, Feb 23, 2013 at 08:58:57PM +0100, Joop wrote:
Raymond Corbett wrote:
Is there a way to suppress the display of the RT System itself
entries in Ticket Display?
The ones such asThe RT System itself -- Outgoing email recorded
Have a look at RT::Extension::HistoryFilter, I
On Fri, Feb 22, 2013 at 09:04:20PM +, Raymond Corbett wrote:
Is there a way to suppress the display of the RT System itself entries
in Ticket Display?
Generally or specifically?
The ones such asThe RT System itself - Outgoing email recorded
Display of this is controlled by the
, February 22, 2013 4:29 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Suppressing RT System itself entries in Ticket History
On Fri, Feb 22, 2013 at 09:04:20PM +, Raymond Corbett wrote:
Is there a way to suppress the display of the RT System itself entries
in Ticket Display
On Fri, Feb 22, 2013 at 09:04:20PM +, Raymond Corbett wrote:
Is there a way to suppress the display of the RT System itself entries in
Ticket Display?
The ones such asThe RT System itself - Outgoing email recorded
Hi Ray,
We use something like this for RT 3.8.1x:
/opt/rt3 diff
