On Fri, Feb 22, 2013 at 09:04:20PM +0000, Raymond Corbett wrote: > Is there a way to suppress the display of the "RT System itself" entries > in Ticket Display?
Generally or specifically? > The ones such as The RT System itself - Outgoing email recorded Display of this is controlled by the ShowOutgoingEmail right, but keep in mind that this also controls the box on Reply/Comment that shows you who will get email. If you want to prune more transactions, the SkipTransaction callback in ShowHistory is your friend. -kevin
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