FW: [rt-users] Help Setting Up Fetchmail

2006-10-25 Thread Mace, Nathan
I've found out some more information. The problem isn't with fetchmail, it is with the MDA it is trying to hand the mail off to. I am using rt-mailgate.conf as my fetchmailrc file. I've pasted the relevant line below: username username password password mda

[rt-users] Problems with fresh install of rt-3.4.6

2006-10-25 Thread James Mohr
Hi All! I am running on SUSE LINUX 10.0. First I ran ./configure --prefix=/data/web/public_html/rt/ --with-db-rt-pass=rtpassword --with-web-group=www --with-web-user=webuser Then, after repeatedly running make fixdeps and having to install the Cache module by hand, make testdeps says

[rt-users] Re: RTFM/RT version question

2006-10-25 Thread Panu
I'm trying to upgrade from RT 3.4.2/RTFM 2.0.2 to RT 3.6.1. Seems I need to upgrade RTFM as well, so I tried 2.2.0RC4, since the dates seems to be similar. Kinda works, but not really. (I'm using the 3.4-retro css if that matters.) I never see the content of the articles, unless I view the

Re: [rt-users] could not find component for path 'EditCustomFieldCombobox'

2006-10-25 Thread Kazimieras Aliulis
Hello again;) I upgraded my RT to 3.6.1. Comboboxes here works well, but in first RT at a glance page I get wrong URLS to tickets I own. A $WebPath is not appended to server name. Can anyone tell how to solve this? Please. On Tuesday 24 October 2006 11:27, Kazimieras Aliulis wrote: Hello,

[rt-users] Problems Receiving mail

2006-10-25 Thread Carvajal, Roberto A.
We are having problems configuring sendmail to receive mail via an alias @ the domain name (i.e. [EMAIL PROTECTED]). We are however able to receive mails that go to [EMAIL PROTECTED]. Also, we are trying to configure the queues to send mails to users in groups that are assigned as

[rt-users] RT 3.4.5 Problems on custom fields in Query Builder

2006-10-25 Thread Silvana . Giberti
I'm having problems performing searches with Query Builder using Custom Fields. When I run the search, no values are displayed for custom fields. The query itself doesn't looks right in Query Builder: when adding mandatory custom fields in the Show Columns list, they get extra characters,

Re: [rt-users] RT demo and install issues

2006-10-25 Thread Ruslan Zakirov
http://rt3.fsck.com http://wiki.bestpractical.com/?InstallationGuides On 10/25/06, James Mohr [EMAIL PROTECTED] wrote: Hi All! I looked through the Best Practical site and found neither an installed demo of RT nor an rpm. Obviously if RT needs to have the latest and greatest of dozens of

Re: [rt-users] RT demo and install issues

2006-10-25 Thread Michael S. Liebman
On 10/25/2006 5:57 PM, James Mohr wrote: As for the demo, I do not find any information about which username and password to use. Where can I find this info? guest/guest Michael -- Michael S. Liebman [EMAIL PROTECTED] http://msl521.freeshell.org/ I have

[rt-users] Auto adding *most* cc recipients

2006-10-25 Thread Richard J Palmer
We are using RT 3.4.5 here and have one small question. In the case of most emails we want the cc contacts added to a ticket so they get any reply to the ticket -- and this works fine. Howerver there are 1 or 2 addresses we want to stop being added (or at least getting the emails). Isthere any

[rt-users] rhel4 cpan problem

2006-10-25 Thread Justin Zygmont
I don;t remember running into this before, I am just using update3, so it should be fine.. # perl -MCPAN -e 'i Module::Signature' Can't locate object method i via package Module::Signature at -e line 1. is there a reason for this? I can't seem to install Module::Build without it. Thanks,

RE: [rt-users] setting a 'default cc' on a queue, and letting userschange their own passwords...

2006-10-25 Thread Marouane Himdi
Hi Lee What Kenneth suggested to you is the best way to do that, but you can also try this scrip. --- cleanup code - my $Actor = [EMAIL PROTECTED]; my ($success, $msg)= $self-TicketObj-AddWatcher( Type = Requestor,