Hi,
on version 3.8.1 is it possible to edit comments after I created them??? On
version 3.2.1 exists an edit button to do that !!!
any idea ??
Many thanks
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help:
On Thu, Sep 10, 2009 at 09:56:30AM +0200, Tariq Doukkali wrote:
Hi,
on version 3.8.1 is it possible to edit comments after I created them??? On
version 3.2.1 exists an edit button to do that !!!
Can you show us a screenshot of your 3.2.1 instance? That certainly
wasn't a stock feature.
Hello!
RT3.8.4/mysql5/ScientificLinux 5 (RHEL-Clone)
I try to erease an old tickets from our RT, but this fails with the
message Couldn't wipeout object: Can't call method IsLocal on an
undefined value at /opt/rt3/sbin/../lib/RT/URI.pm line 249, STDIN line
1.
I tried rt-validator. But this
Hi,
as attachment you find a screenshot of 3.2.1 instance.
Many Thanks
-Ursprüngliche Nachricht-
Von: Jesse Vincent [mailto:je...@bestpractical.com]
Gesendet: Donnerstag, 10. September 2009 10:07
An: Tariq Doukkali
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] Edit
On Thu 10.Sep'09 at 11:02:37 +0200, Tariq Doukkali wrote:
Hi,
as attachment you find a screenshot of 3.2.1 instance.
That's definitely a local customization to 3.2.
Many Thanks
-Ursprüngliche Nachricht-
Von: Jesse Vincent [mailto:je...@bestpractical.com]
Gesendet:
On Wed, Sep 09, 2009 at 07:48:19PM -0300, Adolfo Mena Gonzalez wrote:
Class General is for everyone and class Services is for articles that
helpdesk people use.
I'd like Unprivileged users to see only articles on class General but
not articles of class Services.
Each class has its own
On Thu, Sep 10, 2009 at 10:35:20AM +0200, Sven Sternberger wrote:
I try to erease an old tickets from our RT, but this fails with the
message Couldn't wipeout object: Can't call method IsLocal on an
undefined value at /opt/rt3/sbin/../lib/RT/URI.pm line 249, STDIN line
1.
I tried
Hi Sven,
rt-validator lacks some checks regarding links and probably doesn't
catch many cases regarding Links table.
On Thu, Sep 10, 2009 at 12:35 PM, Sven
Sternbergersven.sternber...@desy.de wrote:
Hello!
RT3.8.4/mysql5/ScientificLinux 5 (RHEL-Clone)
I try to erease an old tickets from our
On Thu, Sep 10, 2009 at 12:38 PM, Kevin Falcone
falc...@bestpractical.com wrote:
Currently RTFM's SelfService search relies on ShowArticle being handed
out globally before the Search box will appear.
You are correct that you can limit by not granting SeeCustomField to
Unprivileged in one of
Hello all!
I'm running into a strange issue using the RT CLI tool on OSX 10.5.8 and
have exhausted my (limited) Perl troubleshooting capabilities.
Running the following (or any other query):
$ RTUSER=username RTPASSWD=password RTSERVER=
https://www.servername.com/rt; ./rt ls status='open'
Just an FYI for any others in my boat, it looks like CustomField type
Date is slated for the 3.8.5 release...
http://rt3.fsck.com/Ticket/Display.html?id=13574
-Original Message-
From: Seth Lake
Sent: Thursday, September 03, 2009 3:47 PM
To: 'RT-Users@lists.bestpractical.com'
Subject:
Hallelujah!!! Hallelujah!!! Praise be to the Gods of Perl and good
design!!!
That will make life SSS much easier.
Kenn
LBNL
On 9/10/2009 12:24 PM, Seth Lake wrote:
Just an FYI for any others in my boat, it looks like CustomField type
Date is slated for the 3.8.5 release...
On Thu, Sep 10, 2009 at 03:14:26PM -0700, Ken Crocker wrote:
Hallelujah!!! Hallelujah!!! Praise be to the Gods of Perl and good
design!!!
The bug/patch is tagged as 'for review in 3.8.5' not 'going to be
included in 3.8.5'. It isn't guaranteed to be in a release until it
is committed to
Regardless. It is still very welcome news indeed.
Kenn
LBNL
On 9/10/2009 3:35 PM, Kevin Falcone wrote:
On Thu, Sep 10, 2009 at 03:14:26PM -0700, Ken Crocker wrote:
Hallelujah!!! Hallelujah!!! Praise be to the Gods of Perl and good
design!!!
The bug/patch is tagged as 'for review in
I am running RT 3.8.4 on Debian under lighttpd and fast-cgi, connected
to a custom PostgreSQL database. That is working just fine, I even
tweaked the setup such that I have virtualised the RT setup.
I.e. I'm running multiple databases on multiple virtual webservers
to provide more RT instances.
On Fri, Sep 11, 2009 at 3:23 AM, Stephen R. van den Bergs...@cuci.nl wrote:
I am running RT 3.8.4 on Debian under lighttpd and fast-cgi, connected
to a custom PostgreSQL database. That is working just fine, I even
tweaked the setup such that I have virtualised the RT setup.
I.e. I'm running
On Fri, 11 Sep 2009, Stephen R. van den Berg wrote:
If anyone is interested in the lighttpd setup, ask.
If you could toss it up onto the Wiki, that'd be great. Searching the list for
it would be second, if you decided to just email the instructions to rt-users.
Updated, known-good info is
- If creating users is inevitable on initial import of mails, then it should
be possible for the user to be autoremoved again after the ticket
which created them has been removed.
I agree: http://rt3.fsck.com/Ticket/Display.html?id=13758
We have several special system users, and a user having
On Thu, 10 Sep 2009, Jerrad Pierce wrote:
- If creating users is inevitable on initial import of mails, then it should
be possible for the user to be autoremoved again after the ticket
which created them has been removed.
I agree: http://rt3.fsck.com/Ticket/Display.html?id=13758
We have
19 matches
Mail list logo
