OK, found the solution by my self.
I had to give the user the SeeClass right.
Am 11.09.2013 16:55, schrieb Christian Loos:
Hi,
I'm currently a little bit lost within the article rights.
Problem:
a user can see on the ticket update page the dropdown list with the
articles, but if he
Hi,
I currently have daily, monthly and weekly dashboards that I subscribe too
but for some reason I only receive the daily notifications.
I have setup the cronjobs as
0 * * * * /opt/rt4/sbin/rt-email-dashboards
I have enabled RT logging and get the following logs
Checking against
I found the maillog anyone see this before ?
Unable to load dashboard 286 of subscription 287 for user joe: Failed to
+load dashboard 286: Couldn't find row
(/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:219)
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View this message in context:
Hi Arun,
We have a similar set up where new users are automatically created for
incoming tickets.
What I did was to find the MAILER-DAEMON user in our database and
uncheck the box that says, Let this user access RT. Now when mail
comes in from that user, it is rejected with a no permission
Thanks for the inputs Robert,
I can't keep track of every MAILER-DAEMON@some-mail so I wrote a scrip
which will reject when I receive a mail from /MAILER-DAEMON/i
Thanks
Arun
On Wed, Sep 18, 2013 at 9:36 PM, Robert McNicholas
r...@eecs.berkeley.eduwrote:
Hi Arun,
We have a similar set up
