Thanks for the inputs Robert, I can't keep track of every MAILER-DAEMON@some-mail so I wrote a scrip which will reject when I receive a mail from /MAILER-DAEMON/i
Thanks Arun On Wed, Sep 18, 2013 at 9:36 PM, Robert McNicholas <[email protected]>wrote: > Hi Arun, > > We have a similar set up where new users are automatically created for > incoming tickets. > > What I did was to find the MAILER-DAEMON user in our database and > uncheck the box that says, "Let this user access RT". Now when mail > comes in from that user, it is rejected with a "no permission" error. > > This solution has also worked for keeping another group's ticketing > system from opening tickets in our system with its autoreplies. :-) > > Hope this helps, > > -Rob > Dept. of Electrical Engineering & Computer Sciences > UC Berkeley > > On 9/17/2013 2:35 AM, Arun ragini <[email protected]> wrote: > > Hi All, > > > > Is there any way to stop creating new tickets for mail delivery failures > > when RT creates tickets. > > > > Currently if I create a ticket with email account which doesn't exit. > > The returned mail creates new ticket. > > > > Thanks > > Arun > > > > -- > > www.opensourcer.net <http://www.opensourcer.net> > > > > > > > -- www.opensourcer.net
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