Hi again,
After some testing/searching I still haven't found the exact cause for this
issue...
The only workaround that I could find was disabling the Rich Text editor by
default or manually, after that everything worked as intended. But, without
HTML / text formatting
In the end I've
I know I have a pretty unique bunch of people using RT here, but are they
really the only ones that have come across this ?
They have picked up a number of functional changes using 4.0.7 compared to
the years they spent working on 3.6.7, which I guess is to be expected, but
I can't work out
I believe this is as intended. I think the idea is that you can update
multiple sets of tickets with the remembered settings (e.g. the first 50
tickets, then the second batch of 50 tickets, etc.).
As to changing the way this works, I don't believe there's a proper way
other then maybe creating a
Could you first maybe post your search querie (the one under the Advanced
tab)? That should give us an idea at what your trying to achieve.
Also, which version of RT are you using? and are you using the search
builder?
2013/12/11 niraj niraj.v...@gmail.com
Hi
I am searching the
I seem to be experiencing the same problem as mentioned in:
http://requesttracker.8502.n7.nabble.com/RT-4-2-1-Weird-issue-with-HTML-comments-correspondense-RT-always-registers-plain-text-with-HTML-tags-td56005.html
I don’t have custom templates. The HTML tags are only appearing when replying
Seems your missing allot of dependencies, using make fixdeps can help
fixing those but to my experience at some point you have to just manually
resolve/install those dependencies.
To do so you use this command:
coan -i LWP::UserAgent
coan -i Mozilla::CA
coan -i Net::SSL
coan -i Crypt::SSLeay
Hi,
As mentioned in that thread, I resolved it by installing version 4.2.0
again using these steps:
# Download and unpack version 4.2.0
wget wget http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz
tar -xvzf rt-4.2.0.tar.gz
cd rt-4.2.0
# Only go up to the make upgrade, don't do the
Hello,
I have a problem with Fetchmail to create tickets by email to
Request-Tracker 4.0. In fact I have a problem when retrieving emails.
A little help would be welcome.
Thank you
Here is the error message when retrieving emails :
Dec 11 12:36:45 machine fetchmail[18226]: 2 messages pour toto
On Sat, Dec 07, 2013 at 12:35:02AM +, Pritpal Sabharwal wrote:
I am trying to create a CustomField with data obtained from a database.
I need to pass the current queue name as a where clause into the
External Source script.
sub ExternalValues {
my $self = shift;
my $queue =
On Sun, Dec 08, 2013 at 03:02:17AM -0800, martinm wrote:
The message finally bounced with this message:
*tsupp...@myurl.com: temporary failure. Command output: An Error Occurred
= 403 Forbidden*
Is this an apache config issue or something else?
Have you looked in your
On Thu, Nov 14, 2013 at 06:31:28AM -0800, saxmad wrote:
Having recently updated to v4.0.7 from v3.6.7, my users have noticed a small
but fundamental change in the way the bulk updater screen works for them.
When they do more than one bulk update at once, ie without coming out of the
bulk
I have just upgraded rt from 4.0.18 to 4.2.1 on FreeBSD 9.2. Everything
looks ok except for the fact that apache dumps core twice every time I
restart it. It does not happen when I comment out rt-related stuff from
httpd.conf
Any help would be appretiated.
--
Marko Cupać
Thanks for the clarification Kevin.
--
View this message in context:
http://requesttracker.8502.n7.nabble.com/RT4-0-7-bulk-updater-issue-tp55821p56023.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
Hello,
Hopefully Kenneth Crocker is still on the mailing list since he originally
posted about this in 2009. I’ve been digging around for a way to have a
flattened representation of ticket data including customfields for
statistical purposes.
I think what it is I’m looking for is a to use MySQL
I am having this same problem as below on CentOS 6 and a yum update CentOS
6.5. I did the script command to record both make testdeps and make
fixdeps. I have posted it on my work web space here,
http://people.cs.pitt.edu/~adam/rtbug. Any help figuring this out would be
appreciated. A suggestion
Hi Bart,
I was hoping to not have to downgrade. :P I can live without the rich text
editor for now.
Regards,
.lzs
On 11 December, 2013 at 8:33:59 pm, Bart (b...@pleh.info) wrote:
Hi,
As mentioned in that thread, I resolved it by installing version 4.2.0 again
using these steps:
# Download
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