Zhiming Liu [EMAIL PROTECTED] 06/27/06 4:10 PM
img src=%$RT::WebImagesURL%/NoAuth/images/uslogo1.gif ...
I think the /NoAuth/images/ is redundant. Look at
/Admin/Tools/Configuration.html in your browser and see what $RT::WebImagesURL
is set to or view source on the generated page and see
This has already been mentioned on the list. Simply run: make
testdeps to find all missing packages. Install all those packages
manually through CPAN. Then come back and again run make testdeps to
insure you now have all packages. If you do, continue on in the
installation directions.
Yes, group saved searches are in 3.4.5 and making saved searches
available for the front At a Glance page is available in version 3.6.0
Hayes, Paul wrote:
I have set up two 'saved searches' as admin user.
I want to make these available to all users within a certain group
Is there a
I could be wrong, you'll have to test this...but I think the right is:
ShowConfigTab
Stewart Tranter wrote:
Hello,
We are storing lots of contact detail in RT to use to contact
requestors. When a ticket is displayed and I, as SuperUser, click
More about this user, I can view all their
Hi Tim,
I have figured it out. The problem was the .obj file
never update after the first mistake.
Thanks, Zhiming.
--- Timothy Smith [EMAIL PROTECTED] wrote:
Zhiming Liu [EMAIL PROTECTED] 06/27/06 4:10 PM
img
src=%$RT::WebImagesURL%/NoAuth/images/uslogo1.gif
...
I think the
Hi Jason, Very good point! I have fixed it. Thanks,
Zhiming.
--- Jason Fenner [EMAIL PROTECTED] wrote:
Stop httpd, clear cache (rm -rf
/opt/rt3/var/mason_cache/*), restart httpd
Zhiming Liu wrote:
Hi Tim, The image file uslogo1.gif is in
share/html/NoAuth. RT-3.6.0 has a Logo file
Hello All,
I have an update owner change template, but would like to
put a line in there to set the status of the ticket to open. Can someone let me
know how this can be done.
Thanks
Bene
___
Hello All,
I am trying to install RTx-Statistics on my RT3.4.1 box.
The machine was recently upgraded from Rt3.0.(something) to RT3.4.1
with the proper database schema updates.
Everything is running great. The way we performed the
upgrade was to remove Apache and the previous
I already have a process for owner change, so I might as well just put
it into that template. Its much easier for my deployment.
-Original Message-
From: Roy El-Hames [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 28, 2006 12:25 PM
To: Ben Blakely
Cc: rt-users@lists.bestpractical.com
I tried to install rtir-1.1.5 and when I
run the command perl Makefile.PL
I get the following message:
Cannot autoload main - main::AUTOLOAD at
inc/Module/Install.pm line 88.
What could be wrong?
___
Ben Blakely wrote:
Hello All,
I have an update owner change template, but would like to put a line in
there to set the status of the ticket to open. Can someone let me know
how this can be done.
Damn! Can the list administrator please add a reply-to address for
this mailing list so
Please install Module::Install and
Module::Install::RTx. Rename inc folder. Run perl
Makefile.PL again.
Zhiming Liu
I tried to install rtir-1.1.5 and when I run the
command perl
Makefile.PL
I get the following message:
Cannot autoload main - main::AUTOLOAD at
inc/Module/Install.pm line
Brilliant article!
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael
Liebman
Sent: Wednesday, June 28, 2006 10:55 AM
To: Barry L. Kline
Cc: RT-List Users
Subject: Re: [rt-users] Setting Status to Open via Template
On 6/28/06, Barry L. Kline [EMAIL
Hughes,
Create a script to move the ticket to the other Queue when Resolved.
Kenn
LBNL
Hugues Lepesant wrote:
Hello all,
How can'I make RT (3.6.0) to create on ticket in a queue when a ticket on an
other queue is closed/resolved ?
Hug
Thanks that worked. (actually Module::Install was already there but not
Module::Install::RTx)
-Original Message-
From: Zhiming Liu [mailto:[EMAIL PROTECTED]
Sent: Wednesday, June 28, 2006 2:01 PM
To: Serge Bianda
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RTIR 1.1.5
Schultz, Eric wrote:
The short answer is no. The long answer is
http://www.unicom.com/pw/reply-to-harmful.html. At least that has been
the response in the past, and I, for one, want to keep it that way.
Well, I have been on the net long before the advent of the
world-wide-wait and all I can
Hello,I have RT instaalled on debian sarge using standard package, i.e. version 3.4.1 (I know very old). I would like to upgrade to 3.6.0 but it seems imposible as a lot of perl modules are not available and mod_perl (I am using this) is in version
1.99 and not 2.0 as required.Has anyone overcome
Does anyone know if there is a way to build a hierarchy of tickets via
the CLI based on links. Similar to what you see in the [Links] section
of the ticket display with the exception of displaying multiple parent
tickets at once.
I know that I can do something like:
rt ls -i Queue='General' AND
This is an elementary question, but after a trip through dependency hell today
and freak Sendmail woes, I'm spent.
Where do I change the variables that control the subject line? I'm under the
impression I stomped out all instances of example.com.
Regards,
Phil Jackson
--
Phillip C. Jackson
I have found the following article in the wiki which covers exactly what
I want.
http://wiki.bestpractical.com/index.cgi?DisplayCustomFieldsInTicketSearch
Unfortunatly some of the files mentioned dont exist on 3.6
./share/html/Elements/MyTickets is commented as depreciated.
Has anyone got any
Modify rtname in your RT_SiteConfig.pm file
- Original Message -
From: Phillip Jackson [EMAIL PROTECTED]
To: rt-users rt-users@lists.bestpractical.com
Sent: Thursday, June 29, 2006 9:07 AM
Subject: [rt-users] Example.com In Subject Line
This is an elementary question, but after a trip
Have you upgraded from a previous version?
If so, I think the problem is some kind of inconsistency in the
database, more precisely in the Attributes table, row named
'HomepageSettings'.
The problem appears only on the RT at a Glance? Is the link correct in
any search?
--
Gilmar Santos Jr
22 matches
Mail list logo
