[rt-users] Scrip to selectively autorespond?

2008-12-07 Thread Atro Tossavainen
I was wondering if anybody has already dealt with the issue of RT either autoresponding to all incoming messages or not autoresponding to any at all. Specifically, I'd like to try to implement recommendations of RFC 3834 in the autoresponder - such as, if RT gets mail from another auto- responder

[rt-users] attachment content type not detected

2008-12-07 Thread Paul Vlaar
I'm having a problem that I have not been successful in finding an answer to by googling or applying common sense. I apologise in advance if this is an issue solved already. I have a file with just some ASCII text and with no extension. When I send it via my mailer it shows as text/plain in the

Re: [rt-users] Scrip to selectively autorespond?

2008-12-07 Thread Odhiambo Washington
On Sun, Dec 7, 2008 at 4:28 PM, Atro Tossavainen [EMAIL PROTECTED]wrote: I was wondering if anybody has already dealt with the issue of RT either autoresponding to all incoming messages or not autoresponding to any at all. Specifically, I'd like to try to implement recommendations of RFC

[rt-users] Desperatetly seeking help with login issue!!!

2008-12-07 Thread Phil Labonte
I have version 3.6.5 When users log in everything works fine... but every time they click on a new ticket in the system they have to re log in again. Is there a configuration parameter I can change to stop this behaviour or am I dealing with something more complicated? Thanks. Any help would be

Re: [rt-users] Desperatetly seeking help with login issue!!!

2008-12-07 Thread Fernando Frota Machado de Morais
$WebSessionClass $WebSessionClass is the class you wish to use for managing Sessions. It defaults to use your SQL database, but if you are using MySQL 3.x and plans to use non-ascii Queue names, uncomment and add this line to RT_SiteConfig.pm will prevent session corruption. #

Re: [rt-users] Desperatetly seeking help with login issue!!!

2008-12-07 Thread Ruslan Zakirov
Proper upgrade to RT 3.8.1 will fix this problem. On Mon, Dec 8, 2008 at 12:47 AM, Phil Labonte [EMAIL PROTECTED] wrote: I have version 3.6.5 When users log in everything works fine... but every time they click on a new ticket in the system they have to re log in again. Is there a