Re: [rt-users] sort by Custom field

2009-03-31 Thread Ivan Samarin
Hello, Anyone have an idea how to do that? @Matt: could you find any solution? BR, Ivan 2009/3/17 Matt Hoover mhoo...@thectogroup.com I have some users asking to be able to CLICK on the headers in a search. Headers that contain custom fields are not clickable. How can I make them

Re: [rt-users] RT 3.8.2 packages for Debian Lenny?

2009-03-31 Thread Martin Maurer
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users- boun...@lists.bestpractical.com] On Behalf Of Dominic Hargreaves Sent: Montag, 16. März 2009 18:31 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT 3.8.2 packages for Debian Lenny?

[rt-users] Question about RT installation

2009-03-31 Thread Alberto Villanueva
Hi all! I have a stupid question, and I think the answer is simple, but Internet doesn't run well :-( :-( The question is: Is tomcat used by RT? I think it's no, but I have the doubt :-( :-( Thanks a lot! Best regards, ALBERTO VILLANUEVA VAL Consultor

Re: [rt-users] Question about RT installation

2009-03-31 Thread Ham MI-ID, Torsten Brumm
RT is based on perl, not Java, you don't need Tomcat Torsten Kuehne + Nagel (AG Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.), Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer

[rt-users] Database relocated onto alternate server

2009-03-31 Thread Keith A McDermott
Hi there, I'm moving forward with my testing of RT 3.8.2. Setup: Virtual machine (Virtualbox) running RT3.8.2 in Debian Etch. Web port is forwarded to the virtual machine through the host but otherwise there is no access to the VM. I moved the database onto a production database server.

[rt-users] Problem with AD auth, error on new accounts.

2009-03-31 Thread Max León
Hi again, I have manage with help from the group to get RT to authenticate againsta an AD 2003 box, now I have very unusual problem. I was using user A for testing and once I was able to authenticate with it and get to the dashboard screen I thought the problem was resolved, now here is the odd

[rt-users] What are the default scrips for RT in v 3.6?

2009-03-31 Thread Mark Grob
I keep having an on going issue with the CC of an correspondence not getting an email. What are some of the key things I should look over? I have it currently set to: Event = On Correspondence Action = Send correspondence to Requestor and CC. Template = Correspondence Template. Comments? It