Your best bet is probably to put in a robots.txt directive to tell
Google (and any other search engine) to get rid of their record, at
least then it would get removed from search results.
On Jan 10, 2011, at 11:00 AM, rt-users-requ...@lists.bestpractical.com
wrote:
I posted something
Is t...@test.com getting a bounce message from RT? If they are not,
it's most likely not getting that far. I'd look in the mail logs and
make sure your MTA isn't blocking his message for some reason; if you
see the message arriving there and being delivered to RT, you'll need
to look in
Does anybody know if this is even possible?
When you set a ticket status to 'rejected' that it automatically add a
condition to block that email address permanently?
Getting a lot of spam of late .
Kris Germann
Supervisor, Sales Technical Support
Fibernetics Corporation
Just installed and Migrated from earlier RT. Everything went well with one
exception, when Loading a ticket after running a Saved query users need to
relogin. Constantly, if the users create a new query from scratch and run it,
everything works correctly, it's just when running from a saved
test
Sorry, but your test was not successful.
j/k :)
tar
On Mon, Jan 10, 2011 at 11:44 AM, Anna Milovanova anna.milovan...@gmail.com
wrote:
test
Subject says it all.
I create a new user, mark that they can be granted rights, set their
password, etc. When the user then goes to change their password (after
logging in), that's the error they get.
Ideas?
Thanks and God Bless,
Richard W. Pickett, Jr.
www.MyHaitianAdoption.org
P.S. Have you
On Mon, Jan 10, 2011 at 12:54 PM, Richard Pickett
richard.pick...@csrtechnologies.com wrote:
Subject says it all.
I create a new user, mark that they can be granted rights, set their
password, etc. When the user then goes to change their password (after
logging in), that's the error they
Still no luck. Can anyone suggest how I might debug why
this isn't working? I'm begging at this point :) Here's
the most complete picture I can paint for you right now:
The following entire directory structure is set drwxr-xr-x
/rt/local/
|-- html/
| Callbacks/
We have just started using RT and are quite pleased with our initial
impressions. But there is one thing I *really* wish it would do and am
hoping there is a configuration tweak I can make
There is an open ticket
* We use the Reply link/button to get information back from the user
* The user
On Mon, Jan 10, 2011 at 2:29 PM, Chris Barnes chris-bar...@tamu.edu wrote:
We have just started using RT and are quite pleased with our initial
impressions. But there is one thing I *really* wish it would do and am
hoping there is a configuration tweak I can make
There is an open ticket
*
On Mon, Jan 10, 2011 at 04:29:15PM -0600, Chris Barnes wrote:
We have just started using RT and are quite pleased with our initial
impressions. But there is one thing I *really* wish it would do
and am hoping there is a configuration tweak I can make
There is an open ticket
* We use the
On Mon, Jan 10, 2011 at 03:57:46PM -0800, Tom Lahti wrote:
I've filed a bug report.
http://issues.bestpractical.com/Ticket/Display.html?id=16418
This is probably the 3rd time its come up. I've discussed it with Jesse on
the RT user's list and he recommended filing a bug report the
It was in something I read somewhere regarding the REST interface. Maybe it
was in the wiki and someone else wrote it.
--
Tom Lahti, SCMDBA, LPIC-1, CLA
BIT LLC
425-251-0833 x 117
I've filed a bug report.
http://issues.bestpractical.com/Ticket/Display.html?id=16418
This is probably the
Surely you remember this thread as well?
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg28493.html
--
Tom Lahti, SCMDBA, LPIC-1, CLA
BIT LLC
425-251-0833 x 117
On Jan 10, 2011, at 4:27 PM, Tom Lahti wrote:
It was in something I read somewhere regarding the REST interface.
Ah, I know where I got the idea. RT::Client::REST on CPAN uses
Mail::RFC822::Address from CPAN, I believe.
The evilness of spaces in field-names is far less than the one back in October,
with null lines preceeding and after a header in the metadata, which is how the
body is supposed to be
Since implementing external auth (LDAP option), RT works as expected for users
within AD, but I've just realized that external users are unable to create
tickets, even with the appropriate Everybody permissions set via the web
interface (globally as well as queue-specific).
Error within logs:
I am using ExternalAuth to connect RT3.8.8 to LDAP.
Detailed documentation seems to be woefully absent, and I've scoured the
web and tried the dozens of conflicting suggestions, so I'm turning to
y'all.
Here's the error I get:
[Tue Jan 11 01:41:56 2011] [critical]:
Hi Richard,
Perhaps the user or their group does not have ModifySelf rights?
Why would the default user creation have it set where they can't even edit
some of their own settings? Especially their own password?
I'm glad that's the problem, but it doesn't make much sense.
Chris Barnes wrote:
-- is there anyway for RT to indicate that there is new information
in the ticket that we need to look at?
Yes, there is. I have a Callback for
Elements/RT__Ticket/ColumnMap/ColumnMap which tags a 'New Reply' to a
ticket in my homepage elements. I got it from the wiki
20 matches
Mail list logo
