Kevin Falcone falcone at bestpractical.com writes:
On Wed, Jan 12, 2011 at 09:35:41PM -0600, Gary Bristol wrote:
I am having problems with getting RT to start again aftter installing The
SLA 0.03 extension.
I get the following error in the Web Logs.
You don't appear to have
Dnia 2011-04-01, pią o godzinie 12:29 +0200, Robert Wysocki pisze:
Hi there,
I would like to set Transaction CustomField values from the My Day tool.
I've got to the point, where I have the Transaction CF's in the My Day
template, I've even figured out how to associate Ticket ID with the CF
On 5 Apr 2011, at 22:07, Ruslan Zakirov wrote:
http://requesttracker.wikia.com/wiki/SearchOnDates
Hi
Many thanks for all of the tips, this one did the job.
regards
garry
i'm dealing with missing @INC by adding a line such this one at the
begining of the RT_SiteConfig.pm file :
use lib '/opt/rt3/local/plugins/xxxyourplguin/lib';
and there it goes, RT si starting ok
Raphaël
--
Message: 8
Date: Wed, 6 Apr 2011 06:05:40 + (UTC)
Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com writes:
i'm dealing with missing at INC by adding
a line such this one at the begining of the RT_SiteConfig.pm file :
use lib '/opt/rt3/local/plugins/xxxyourplguin/lib';
and there it goes, RT si starting ok
Raphaël
Hi Raphaël, I
Hi,
Simple question but couldn't find a definitive answer.
RT Version 3.6.5
Is it possible to have a different Results page per queue when using
QuickSearch to select the queue results? i.e. clicking on the queue name
in QuickSearch
I know that the user has a default Search format
Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com writes:
try with a space afeter lib and with a
leading /, i forgotted to mention that
so your line would be :
use lib '/usr/local/rt-3.8.8-ora/local/plugins/RT-Extension-SLA/lib/';
and maybe also verify that SLA_RequireDefault.pm really
On Wed, Apr 06, 2011 at 09:43:56AM +0200, Raphaël MOUNEYRES wrote:
i'm dealing with missing @INC by adding a line such this one at the
begining of the
RT_SiteConfig.pm file :
use lib '/opt/rt3/local/plugins/xxxyourplguin/lib';
This should never be required if you've configured
On Wed, Apr 06, 2011 at 11:04:27AM +0100, Dave Wells wrote:
Is it possible to have a different Results page per queue when using
QuickSearch to select the
queue results? i.e. clicking on the queue name in QuickSearch
Not without modifying code, it uses either the global or user specific
On Wed, Apr 06, 2011 at 12:18:06PM +, Karmi Simonov wrote:
Hi All,
I noticed that when commenting or replying on a correspondence using
explorer 8 or 9 (and not
in Chrome \ Firefox), the text is getting cut, spaces are added in the
middle of words, some
irrelevant
That is exactly what I thought but just wanted to check.
Many Thanks, will have a look at SavedSearches homepage element.
David Wells
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: 06
Hi,
I am looking at upgrading our RT to 3.8.9, due to the age of our
current setup I have dumped the original database and created another
on the same machine and created a new mason_handler process with the
new RT in a different Dir. The upgrade went smoothish and i can now
login ok however, If
I have been using RT a little over a year and have multiple systems that
automatically create tickets but I don't want these tickets to autoreply to the
creation of the tickets. I Have looked at several examples from the wiki
examples and none of them seem to work. Here are a few examples I
On Wed, Apr 06, 2011 at 09:48:34PM -0400, Peterson, Jeff wrote:
I have been using RT a little over a year and have multiple systems that
automatically create
tickets but I don't want these tickets to autoreply to the creation of the
tickets. I Have
looked at several examples from
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