Hi,
is it possible to change the default sort order of the standard search
("Quick search", "Simpe Search") in RT 4.0.7?
I know, this is possible in saved searches, where I can edit the
search order in a global way.
And I know that every user can change the search order of saved
searches by e
Kevin - Thank you. I'll go check both systems to be sure those are
running/enabled. That sounds like it will work better than the NotifyActor fix
I used. That is working, but extra emails are being sent out. I'll follow up
once I get caught up here. Being out for two days sure causes work to pil
Thanks ! It helped me !
Thanks again for your kind help.
Le 6 nov. 2013 20:52, "Beachey, Kendric" a
écrit :
> It looks like what you need to do is send an email (with any subject
> line and any content) to your aliased address, which would be:
>
>
>
> r...@rtbox.yourdomain.com
>
>
>
> One sugges
I found how to do it
For guys wondering how I did it, look the following example :
sub create_step_to_reproduce_cf
{
my $cf_name = 'Step ro reproduce';
my $cf = RT::CustomField->new($RT::SystemUser);
my ($cf_exist, $cf_res_mesg) = $cf->LoadByName(Name=>$cf_name);
if (!$cf_exist)
Hello,
Some isues about this subject while looking at the code of RT 4.0.7.
I didn't find a brief description about this, so I try it myself.
The column "New messages" (UpdateStatus) in a ticket list shows
the arrival of new messages (Replies or Comments) on a ticket. It does not
matter whether t
Hello There
I come to you with a question on "how to" to do something on RT with a
script.
I did a script to add a customField and It's working (with one Queue
attached):
my $cf = RT::CustomField->new($RT::SystemUser);
my ($cf_exist, $cf_res_mesg) = $cf->LoadByName(Name=>'Step to
reprodu
First of all. It is possible to change date format in standart report in RT
.tsv file (1 in attachment) for columns: Told, Created, LastUpdated to look
like "-mm-dd hh:mm:ss"? Because now is "day dd mm , hh:mm:ss" or "2
days ago", "1 hour ago".
I just install SearchResults::XLS Extension a
First of all. It is possible to change date format in standart report in RT
.tsv file (1 in attachment) for columns: Told, Created, LastUpdated to look
like "-mm-dd hh:mm:ss"? Because now is "day dd mm , hh:mm:ss" or "2
days ago", "1 hour ago".
I just install SearchResults::XLS Extension a
