Using RT 4.2.3
Hi all,
This callback in share/html/Elements/EditCustomFields does not pass
$TicketObj (and it could, but was ommitted, perhaps on purpose?):
<%INIT>
...
$m->callback( %ARGS, CallbackName => 'MassageCustomFields',
CustomFields => $CustomFields );
...
In my Ma
On Fri, Mar 14, 2014 at 04:55:58PM +0100, Maciej Dobrzanski wrote:
> I was wondering if there was any way to make modules compatible with
> both 4.0 and 4.2. Specifically, I'm wondering how to deal with
> 'static' directory, which is not supported in 4.0. Do I have to
> maintain two separate module
On Tue, Mar 18, 2014 at 12:02:14PM -0400, Chris Ditri wrote:
>I'm new to RT. I have it installed on a Debian Squeeze system, and it
> seems to be working
>(I'm using 4.0.2 which is stable in Squeeze).
I didn't even know request-tracker4 was available in Squeeze.
When you come up to Wheez
Hello! Best Practical is pleased to announce our second Request Tracker
training for 2014! We will be in Dallas, Texas on May 20-21. We do have a limit
on how many people we can effectively teach, so please register as soon as you
can to make sure you get a seat. If you can't make Dallas, we wil
Please ignore this, it seems that nothing has changed. I was obviously
confused over how AdminCcs worked in our current version. Sorry for the
noise.
Rich
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
Hi,
I'm new to RT. I have it installed on a Debian Squeeze system, and it seems to
be working (I'm using 4.0.2 which is stable in Squeeze).
I have my RT setup to authenticate against AD. My plan is that all technicians
will have local accounts in RT, and all the end-users will fall-back to AD
Hello,
I'm testing an upgrade from 3.8.10 to 4.2.3 and I've noticed a
difference in behaviour of a scrip. In both instances I have the
following scrip applied to a queue:
Description: on comment admincc
Condition: On Comment
Action: Notify AdminCcs
Template: Admin Comment
Stage: TransactionC
On Tue, Mar 18, 2014 at 12:09:02PM +, Baz wrote:
>
>
>
>
>
>
> I'd like to be able to
> change the owner of the ticket from the 'Display.html' page
> without having to go to the 'People' page first.
>
> When viewing a
> ticket I'd like to have a
I'd like to be able to
change the owner of the ticket from the 'Display.html' page
without having to go to the 'People' page first.
When viewing a
ticket I'd like to have a selectable dropdown in the 'People'
section that works in a similar manner to t
