Often times in IT, issues will come into support staff and resolved without
management ever knowing about it. I have been tasked with providing management
with a report that would show tickets closed within a certain date range,
preferably restricted to a specific user.
Are there any existing
On Wed, 30 Apr 2014 13:56:46 -0400
Kevin Falcone wrote:
> On Tue, Apr 29, 2014 at 06:32:41PM +0200, Web wrote:
> > The *only* problem I have now, is that no e-mail goes out from the
> > RT server. Nada.
> >
> > I can create tickets by sending e-mails to the RT server, I can
> > browse the ticket
This is because the custom field values are stored as varchar or text in the
database.
I added a feature request
(http://issues.bestpractical.com/Ticket/Display.html?id=29638) for it.
- Brent
-Original Message-
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf
Hello,
It's possible to filter over more than one group ?
$users->WhoBelongToGroups( Groups => [40] ...
Thanks
Horst
> -Message d'origine-
> De : rt-users [mailto:rt-users-boun...@lists.bestpractical.com] De la part de
> Kevin Falcone
> Envoyé : jeudi 1 mai 2014 19:11
> À : rt-use
On Mon, May 05, 2014 at 02:21:28PM +0200, Emmanuel Lacour wrote:
> On Fri, May 02, 2014 at 01:52:06PM -0700, Landon Stewart wrote:
> >Hello,
> >It seems that the sorting by custom field in search results is always
> > done
> >alphabetically.
> >For example sorting by CF that cont
On Fri, May 02, 2014 at 01:52:06PM -0700, Landon Stewart wrote:
>Hello,
>It seems that the sorting by custom field in search results is always done
>alphabetically.
>For example sorting by CF that contains only integers in descending order:
>4
>3
>2
>11
>1
>
On Sun, Mar 23, 2014 at 01:36:41PM +, Dominic Hargreaves wrote:
> Hi all,
>
> I meant to send this round a while ago but evidently forgot.
> RT 4.2 has been in Debian experimental for a few weeks and I'm looking
> for testers and general feedback, especially if you are familar with
> RT in Deb