Re: [rt-users] rt-setup-fulltext-index dropped DB connections with MySQL

2016-10-13 Thread Alex Vandiver
On Thu, 13 Oct 2016 20:32:36 + James Zuelow wrote: > Package versions at the moment are MySQL 5.6.30, Perl 5.2.22, and > request-tracker 4.2.13. There is a Perl 5.4 upgrade available, but > that breaks my rt4 installation. For reference, your perl versions are not comprehensible. Wheezy shi

Re: [rt-users] Changes to html files not appearing

2016-10-13 Thread Matt Zagrabelny
Hi Alex, On Thu, Oct 13, 2016 at 3:43 PM, Alex Hall wrote: > Hello list, > I've made a change to ShowEmailRecord.html. I copied it to > /local/html/Ticket, modified it, cleared the mason cache, and restarted > both FCGI and Nginx. But I can't see my change on the website. Of course, > this presum

[rt-users] Changes to html files not appearing

2016-10-13 Thread Alex Hall
Hello list, I've made a change to ShowEmailRecord.html. I copied it to /local/html/Ticket, modified it, cleared the mason cache, and restarted both FCGI and Nginx. But I can't see my change on the website. Of course, this presumes I've correctly followed the chain of includes from the ShowTransacti

[rt-users] rt-setup-fulltext-index dropped DB connections with MySQL

2016-10-13 Thread James Zuelow
I'm having trouble setting up the fulltext index on a Debian installation. Admittedly this is a Wheezy installation, not Jessie as we wanted to track a newer version of rt4, so some things may be broken. Hopefully the freeze comes soon though. Package versions at the moment are MySQL 5.6.30

[rt-users] AuthToken Field in the User table

2016-10-13 Thread aniket tripathy
Hello, Has anybody ever come across any extension/examples, other than in the ical-extension, for the use of Auth token? Or any idea which scenarios it can be used? Thanks, Aniket - RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston -