[rt-users] UNSUBSCRIBE

2012-12-28 Thread Luciano Ernesto da Silva
UNSUBSCRIBE Luciano Silva luci...@cpd.ufrgs.br mailto:luci...@cpd.ufrgs.br Divisão de Suporte a Software DRS - CPD - UFRGS Fone (51)3308-5050

[rt-users] Help with local custom login x javascript

2012-05-15 Thread Luciano Ernesto da Silva
Hello, An early time ago, I made motifications on ExternalAUTH LDAP to be possible autenticate using numeric uids users. For example, the numeric uid 001236456 can authenticate from a LDAP server. In the RT side it has a real id user with A00123456. The mofication makes a concat a word in

[rt-users] Login page + Javascript function

2012-05-14 Thread Luciano Ernesto da Silva
A time ago, I made motifications on ExternalAUTH LDAP to be posible autenticate numeric users. For example, the numeric uid 123645678 can authenticate from a LDAP server. In the RT side it has a real id user with A12345678. The mofication concat a word in front uid and its ok for RT and LDAP.

[rt-users] RES: Re: RES: Sphinx fulltext index v4.0.4

2012-01-12 Thread Luciano Ernesto da Silva
. -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Luciano Ernesto da Silva Sent: Thursday, January 05, 2012 5:24 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] RES: Sphinx fulltext index v4.0.4 Hello

[rt-users] RES:RE: Re: RES: Sphinx fulltext index v4.0.4

2012-01-12 Thread Luciano Ernesto da Silva
Did yoy run rt-fulltext-indexer with the default options, like sphinx://localhost:3312 ? Luciano -Mensagem original- De: Poulter, Dale [mailto:dale.poul...@vanderbilt.edu] Enviada em: quinta-feira, 12 de janeiro de 2012 13:02 Para: Luciano Ernesto da Silva; gekkoman; rt-users

[rt-users] RES: RES: Re: RES: Sphinx fulltext index v4.0.4

2012-01-12 Thread Luciano Ernesto da Silva
janeiro de 2012 15:06 Para: rt-users@lists.bestpractical.com Assunto: Re: [rt-users] RES: Re: RES: Sphinx fulltext index v4.0.4 On 1/12/2012 9:46 AM, Luciano Ernesto da Silva wrote: Tarek, I already tried migrate from Mysql 5.1 to postgreSQL 9.1 but I had some problems quith some charset. Some

[rt-users] RES: RES: RES: Re: RES: Sphinx fulltext index v4.0.4

2012-01-12 Thread Luciano Ernesto da Silva
Thanks for your help. I'll try the script. Luciano -Mensagem original- De: Jeff Blaine [mailto:jbla...@kickflop.net] Enviada em: quinta-feira, 12 de janeiro de 2012 16:12 Para: Luciano Ernesto da Silva Cc: rt-users@lists.bestpractical.com Assunto: Re: RES: [rt-users] RES: Re: RES

[rt-users] RES: Sphinx fulltext index v4.0.4

2012-01-05 Thread Luciano Ernesto da Silva
) and SELINUX is disabled. DBIx::SearchBuilder is up to date. Any ideas? Luciano -Mensagem original- De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Luciano Ernesto da Silva Enviada em: sexta-feira, 30 de dezembro de 2011 10

Re: [rt-users] Sphinx fulltext index v4.0.4

2011-12-30 Thread Luciano Ernesto da Silva
Thanks for you help! Luciano -Original Message- From: Poulter, Dale [mailto:dale.poul...@vanderbilt.edu] Sent: Thu 12/29/2011 4:42 PM To: Luciano Ernesto da Silva Cc: rt-users@lists.bestpractical.com Subject: RE: [rt-users] Sphinx fulltext index v4.0.4 Here is the process I used

Re: [rt-users] Sphinx fulltext index v4.0.4

2011-12-29 Thread Luciano Ernesto da Silva
Hello Dale, Can you point me how did you compiled sphinxSE with MySQL? I tryed compile MySQL 5.1.41 with sphinx, but not worked for me in Ubuntu 10.04, following instructions from Sphinx site. Thanks Luciano -Original Message- From: rt-users-boun...@lists.bestpractical.com on behalf

[rt-users] Select Especif Comments from an Ticket to an Article RT 4.0.2

2011-11-28 Thread Luciano Ernesto da Silva
Hello, When I try extract an article, I have this message on ticket: Use the dropdown menus to select which ticket updates you want to extract into a new article. You can insert ticket content into any freeform, text or wiki field. But the dropdown Field is empty. Should have an yes

[rt-users] RES: Select Especif Comments from an Ticket to an Article RT 4.0.2

2011-11-28 Thread Luciano Ernesto da Silva
Thank You for you help! Luciano De: pleh.i...@gmail.com [mailto:pleh.i...@gmail.com] Em nome de Bart Enviada em: segunda-feira, 28 de novembro de 2011 12:24 Para: Luciano Ernesto da Silva Cc: RT-Users@lists.bestpractical.com Assunto: Re: [rt-users] Select Especif Comments from an Ticket

[rt-users] rt-mailgate error wht ExternalAuth On User Creation by Email

2011-10-31 Thread Luciano Ernesto da Silva
Hello, Some users send an email to email address of the queue to open tickets, but we are getting this error on user creation, since we are using ExternalAuth (RT4.0.2 + ExternalAuth 0.09): Sat Oct 29 12:37:42 2011] [crit]: User creation failed in mailgateway: Name in use

[rt-users] RES: Re: rt-mailgate error wht ExternalAuth On User Creation by Email

2011-10-31 Thread Luciano Ernesto da Silva
error wht ExternalAuth On User Creation by Email On Mon, Oct 31, 2011 at 09:49:51AM -0200, Luciano Ernesto da Silva wrote: Actually I checked the list of users, I don't have any user with same name of the requestor. Search for the user, don't just read the list of users. The list is only

[rt-users] RES: RES: Re: rt-mailgate error wht ExternalAuth On UserCreation by Email

2011-10-31 Thread Luciano Ernesto da Silva
...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Luciano Ernesto da Silva Sent: Monday, October 31, 2011 9:24 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] RES: Re: rt-mailgate error wht ExternalAuth On UserCreation by Email Kevin, I found just

[rt-users] RES: Re: RES: Re: rt-mailgate error wht ExternalAuth On User Creation by Email

2011-10-31 Thread Luciano Ernesto da Silva
2011 15:19 Para: rt-users@lists.bestpractical.com Assunto: [*SPAM*] Re: [rt-users] RES: Re: rt-mailgate error wht ExternalAuth On User Creation by Email On Mon, Oct 31, 2011 at 12:24:02PM -0200, Luciano Ernesto da Silva wrote: I found just one unprivileged user with the following: Username

[rt-users] RT 4.0.2 SSL Email Verification Failed

2011-10-17 Thread Luciano Ernesto da Silva
Hello, I was testing RT with a self-signed certificate(SSL), I send a email to queue, but in /var/log/mail I got this: (temporary failure. Command output: An Error Occurred = 500 Can't connect to rt4.dev.ufrgs.br:443 (certificate verify failed) ) No errors in other log

[rt-users] RES: RT 4.0.2 SSL Email Verification Failed

2011-10-17 Thread Luciano Ernesto da Silva
Ernesto da Silva wrote: I was testing RT with a self-signed certificate(SSL), I send a email to queue, but in /var/log/mail I got this: (temporary failure. Command output: An Error Occurred = 500 Can't connect to rt4.myurl.com :443 (certificate verify failed) ) [snip

[rt-users] RES: Strange error message dashboard notification

2011-10-14 Thread Luciano Ernesto da Silva
Hello, Is this a bug from rt 4.0.2 ? Can I revert this to the old way like rt 3.8.9(simple text)? Luciano De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Luciano Ernesto da Silva Enviada em: terça-feira, 11 de outubro

[rt-users] Strange error message dashboard notification

2011-10-11 Thread Luciano Ernesto da Silva
Hello Kevin, I did an upgrade from 3.8.9 to 4.0.2 Ubuntu server. Now the notifications are coming with a strange problem in html/Javascript header of messages received in any email client(Evolution, Exchange 2003, 2007 and 2010): if (window.top !== window.self) { document.write = ;

[rt-users] RT 4.0.2. Dashboard Notifications Header Error

2011-10-10 Thread Luciano Ernesto da Silva
Hello, I did na upgrade from 3.8.9 to 4.0.2 Ubuntu server. Now the notifications are coming with a strange problem in html/Javascript header of messages received in any email client(Evolution, Exchange 2003, 2007 and 2010): if (window.top !== window.self) { document.write = ;

[rt-users] RES: Re: RES: Re: RES: Re: RT External Auth and uid problem

2011-10-03 Thread Luciano Ernesto da Silva
Enviada em: quarta-feira, 24 de agosto de 2011 14:52 Para: rt-users@lists.bestpractical.com Assunto: [*SPAM*] Re: [rt-users] RES: Re: RES: Re: RT External Auth and uid problem On Wed, Aug 24, 2011 at 02:22:35PM -0300, Luciano Ernesto da Silva wrote: I will try prefix the numeric username

[rt-users] RT External Auth and uid problem

2011-08-24 Thread Luciano Ernesto da Silva
Hello, I installed External Auth, Works ok, but I have a problem with my users. There's +5.000 users in LDAP that I need allow use of RT, but now I realized that RT does not allow create users with numbers in field Name. So, all my users have numbers in uid attribute in LDAP. I don't have a

[rt-users] RES: Re: RT External Auth and uid problem

2011-08-24 Thread Luciano Ernesto da Silva
11:13 Para: rt-users@lists.bestpractical.com Assunto: Re: [rt-users] RT External Auth and uid problem On Wed, Aug 24, 2011 at 10:54:22AM -0300, Luciano Ernesto da Silva wrote: 'attr_match_list' = [ 'Name', 'EmailAddress', 'RealName

[rt-users] RES: Re: RES: Re: RT External Auth and uid problem

2011-08-24 Thread Luciano Ernesto da Silva
, Aug 24, 2011 at 12:26:26PM -0300, Luciano Ernesto da Silva wrote: Kevin, Ok, I understand, I will not touch the extension. But is there a way to overlay creation of privileged users and allow 'Name' with numeric field? We have many services that use LDAP and users just use the RT does