[rt-users] ticket numbers

2008-05-12 Thread Martyn Routley
Hi I am running RT 3.6.5 on Freebsd. Recently I don't know exactly when, the ticket numbers started to increment by 10 instead of 1. Anyone have any ideas as to what might have happened please? Martyn Routley

RE: [rt-users] Corres messages

2006-08-18 Thread Martyn Routley
you want them ... Roy Martyn Routley wrote: Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once

[rt-users] Corres messages

2006-08-17 Thread Martyn Routley
Hi Am I being dense(Answers on a postcard to...) I have installed 3.6.0 from FreeBSD ports and it works. Yay! By default, when a message is sent to rt, a response is sent to the requestor and to the support users to alert them. Once the ticket has been taken by a user, the emails seem to go