On 5/1/07, Sasha Gerrand [EMAIL PROTECTED] wrote:
Have you checked the various RT related environment settings? I'd say
that they are responsible for the errors you are getting.
Try the following command: echo -e RT server: $RTSERVER'\n'RT user:
$RTUSER'\n'RT install location: $RTHOME;
If you
On 4/26/07, Nadeem Shahbaz [EMAIL PROTECTED] wrote:
On 4/26/07, Fernando Fugita [EMAIL PROTECTED] wrote:
You followed this procedures, find in wiki?
http://wiki.bestpractical.com/index.cgi?ItsFinallyInstalledNowWhat
Actually I updated RT 3.4.5 to RT 3.6.3. In old RT, everyone didnt
have
On 4/30/07, Steve Finkelstein [EMAIL PROTECTED] wrote:
Hi folks,
It seems receiving double notifications on replies is common place in RT
3.6.1. Logs do not display any aberrant behavior, so I'm in need of
direction or where to further troubleshoot. Perhaps it has to do with
permissions of
On 4/30/07, Steve Finkelstein [EMAIL PROTECTED] wrote:
Just to confirm, I have a group for this particular queue that the
requester is indeed a member of in adminCc. So it seems our issue roots
from similar behavior.
yeah and I have seen a scrip somewhere that not to send double
notification
On 5/1/07, mfuller [EMAIL PROTECTED] wrote:
Where do I change the text of the unknown user reply email
may be you are looking for interface _NoAuthorizedUserFound ? See
lib/RT/Interface/Email.pm Line # 835
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Hi List,
I really need a solution for it. we are using
http://URL/REST/1.0/NoAuth/mail-gateway to create tickets but it is
returning error, not
ok - Could not load a valid user in browser and log having :
[error]: Could not record email: Could not load a valid user
On 4/26/07, Fernando Fugita [EMAIL PROTECTED] wrote:
You followed this procedures, find in wiki?
http://wiki.bestpractical.com/index.cgi?ItsFinallyInstalledNowWhat
Actually I updated RT 3.4.5 to RT 3.6.3. In old RT, everyone didnt
have right to create ticket and it was working fine. After
Hi List,
I am facing problem in RT 3.6.3 to create tickets using
http://URL/REST/1.0/NoAuth/mail-gateway. It is returning error, not
ok - Could not load a valid user in browser and log having :
[error]: Could not record email: Could not load a valid user
Hi,
I am using RT 3.4.5 and now installed a separate copy of RT 3.6.3 and
trying to use it with existing database. Everything working fine other
than default RT at a glance configuration under global configuration.
I am getting following error instead of something useful. Any help is
highly
can please some one advise on this problem ? thanks !!
On 1/24/07, Nadeem Shahbaz [EMAIL PROTECTED] wrote:
Hi,
I am facing problem in getting RT to work properly. I tried with RT
3.6.3 and 3.4.5. Whenever I tried to update/create a ticket by sending
email, I see those mails deffer in mail
Hi,
I am facing problem in getting RT to work properly. I tried with RT
3.6.3 and 3.4.5. Whenever I tried to update/create a ticket by sending
email, I see those mails deffer in mail queue with reason:
The RT server which handled your email did not behave as expected. It
said: Can't use an
On 1/24/07, Dabrowski Marek [EMAIL PROTECTED] wrote:
I had that some problem with RT installed from rpm (fedora 6). I installed
RT from tgz and everty think working all right.
yes, I installed RT 3.4.5 from source. And 3.6.3 from rpm. Both
installation giving same error :-( Any other hint ?
Hi,
I am facing problem while configuring RT. System running FC5 and It is
displaying:
You're almost there!
You haven't yet configured your webserver to run RT. You appear to
have installed RT's web interface correctly, but haven't yet
configured your web server to run the RT server which powers
Matt Nichols, on 2006-06-06 6:43 PM +0500, wrote :
Is it possible to run rt-mailgate on a separate server than RT?
at http://wiki.bestpractical.com/index.cgi?ManualInstallation, see
SETTING UP THE MAIL GATEWAY section
Nadeem
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