Re: [rt-users] 3.8.1 issues, not displaying page

2008-08-25 Thread Sebastien Termeau
Andrew, If you are upgrading, even if you are not using Mysql 4.0, you should follow the UPGRADING.mysql procedure. This procedure produce an sql file that includes David suggestion. Regards Sebastien On Fri, Aug 22, 2008 at 5:31 PM, David Svejda [EMAIL PROTECTED] wrote: andrew fay wrote: Hi,

Re: [rt-users] Problem after an upgrade to 3.8.1

2008-08-21 Thread Sebastien Termeau
the allocated memory from 1Gig to 2Gig and the problem went away. It looks like RT is a bit of a memory pig (in the nicest possible way!) How much memory do you have in your machine? Cheers, David - Original Message - From: Sebastien Termeau [EMAIL PROTECTED] To: rt-users

Re: [rt-users] Requestor cannot change ticket status

2008-08-01 Thread Sebastien Termeau
: Sebastian, To what extent can they NOT do it? You didn't mention SeeQueue or ShowTicket privileges. Can they see the ticket so they can modify it? What exactly is happening? Kenn LBNL On 7/31/2008 1:33 AM, Sebastien Termeau wrote: Hi RT-Users I have installed RT 3.6.7 for my

[rt-users] Requestor cannot change ticket status

2008-07-31 Thread Sebastien Termeau
Hi RT-Users I have installed RT 3.6.7 for my company. Everything is working fine. I just would like to allow unprivileged requestors to change the status of their own ticket. In the global group right configuration tab, requestor are allowed to - ModifyTicket - ReplyToTicket - ShowTicket In the