[rt-users] unsubscribe

2008-10-01 Thread Sudhir Damle
unsubscribe Thanks, Sudhir Damle ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials

[rt-users] URL problem with owned ticket subject link.

2006-09-05 Thread Sudhir Damle
owned ticket) for everyone else ticket display is working good.   Thanks,   Sudhir Damle   ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED

[rt-users] URL problem with owned ticket subject link.

2006-09-03 Thread Sudhir Damle
/Ticket/Display.html?id=36 which is correct, but the subject link is http://172.28.88.15/Ticket/Display.html?id=36 where /rt is missing.   Thanks,   Sudhir Damle   ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help

[rt-users] RT incoming mail gateway

2006-08-21 Thread Sudhir Damle
help. Sudhir Damle Stratogent LLC. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O&#

[rt-users] (no subject)

2006-08-18 Thread Sudhir Damle
asks which group to create ticket in and shows 'General' as only group. I would like to avoid this step as there will be only one queue. Has anybody know a way or done customization so that hitting 'New Ticket' button will not prompt to select queue but will directly open the

[rt-users] Self service users.

2006-08-12 Thread Sudhir Damle
Hi, I don't want to allow self service users to modify the 'Requesters' field while creating new ticket. Is there any way other than modifying the Create.html code? Thanks, Sudhir Damle ___ http://lists.bestpractical.com/cgi-bin/m

RE: [rt-users] RT as customer facing ticketing system.

2006-08-11 Thread Sudhir Damle
ying these things. Sudhir Damle -Original Message- From: David Smithson [mailto:[EMAIL PROTECTED] Sent: Thursday, August 10, 2006 9:04 PM To: Sudhir Damle; rt-users@lists.bestpractical.com Subject: RE: [rt-users] RT as customer facing ticketing system. Hi. We're currently implemen

[rt-users] RT as customer facing ticketing system.

2006-08-10 Thread Sudhir Damle
, suggestions, thoughts, Sudhir Damle ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O&#