Re: [rt-users] Anyone know of a few enhancements to RT...

2009-07-01 Thread icydee
John This sounds interesting to me. Did you do this as a separate web application that communicates (sends the ticket) to RT via the RT REST API? Regards Ian John Arends wrote: Gary Greene wrote: I've been trying to get Minerva using RT for a bit now, however I've run into a few feature

[rt-users] Documentation for RT REST API

2009-06-26 Thread icydee
Hi I found the wiki page on the API at http://wiki.bestpractical.com/view/REST and I have looked at the CLI page and played with the CLI interface. It seems to me that the REST API is missing a lot. For example I don't see any way of adding an attachment through the REST API. Is this a

Re: [rt-users] Duplicate notifications on merge ticket?

2009-06-26 Thread icydee
Justin Have a look at the difference between TransactionCreate and TransactionBatch for your scrip. I think you want TransactionBatch. By default RT does not enable the TransactionBatch stage, you have to turn it on with the Set($useTransactionBatch, 1); in your config file. Regards Ian