OK, that's successful, thanks.
If you want it on existing searches you will need to add QuickDelete
to your formats.
I could do with it in the '10 newest unowned tickets' view - how do I add to
that?
Cheers.
Kevin Falcone-2 wrote:
On Thu, Jan 12, 2012 at 11:23:51AM -0800, martinmoore
I've installed RT-Extension-QuickDelete, added it to RT_SiteConfig.pm and
restarted Apache, but it doesn't appear. Do I need to do anything else? If
not, where's it hiding :)
Kevin Falcone-2 wrote:
You appear to want to RT-Extension-QuickDelete extension.
I assume you had it installed in
-tracker3.8/lib/RT.pm line 670.\nCompilation failed in
require at (eval 5) line 1.\n
Raphaël MOUNEYRES wrote:
you probably need to clear mason cache before restarting apache
rm -rf /opt/rt3/var/mason_data/obj
Raphaël MOUNEYRES
martinmoore mart...@it-helps.co.uk
Envoyé par : rt-users
Great - thanks Kevin.
I now have 'delete' from within the ticket view. Is it possible to have it
in the list view to allow deletion of spam without opening the ticket?
Kevin Falcone-2 wrote:
On Thu, Jan 12, 2012 at 06:26:11AM -0800, martinmoore wrote:
I didn't have that dir for mason
at 08:42:31AM -0800, martinmoore wrote:
Great - thanks Kevin.
I now have 'delete' from within the ticket view. Is it possible to have
it
in the list view to allow deletion of spam without opening the ticket?
Yes, the README explains how to modify your default search format.
-kevin
:
On 01/11/2012 04:40 AM, martinmoore wrote:
Still no delete, not even when logged in as root. My list of spam is
growing
:)
martinmoore wrote:
Sorry Thomas - I thought emails went to the list :)
I've set all users/roles to have all rights (it's a small sytem, so OK
to
do
process if you have a lot to change.
what i would do is create a custom search called 10 newest unowed tickets
with delete to add the Delete button you're missing, and put it on your
RT at a glance view instead of the standard 10 newest unowed tickets
Raphaël
martinmoore mart
I've got a new 3.8.8 installation running, but don't have the 'Delete'
option. This was available on 3.8.4 in the Ticket list as well as when
viewing a ticket. I get a lot of spam that I don't want to 'Resolve' - has
'Delete' been removed, or is there a config option that I can't find?
Ta,
Sorry Thomas - I thought emails went to the list :)
I've set all users/roles to have all rights (it's a small sytem, so OK to do
this) and still no delete.
Martin.
martinmoore wrote:
I've got a new 3.8.8 installation running, but don't have the 'Delete'
option. This was available
Hi, I've just installed rt3.8.8 on a Debian Squeeze server. Have got it
running, but it displays as text only.
http://old.nabble.com/file/p33092601/rt.jpg
What have I missed?
Thanks,
Martin
--
View this message in context:
OK, found the problem.
Needed to add
Include /etc/request-tracker3.8/apache2-modperl2.conf
RedirectMatch ^/$ /rt/
to the apache2 file.
martinmoore wrote:
Hi, I've just installed rt3.8.8 on a Debian Squeeze server. Have got it
running, but it displays as text only.
http
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