Re: [rt-users] Display ticket

2016-01-07 Thread Matt Zagrabelny
Hi Andrea, On Thu, Jan 7, 2016 at 9:21 AM, Andrea Caputto wrote: > On the Display of the ticket y can't see the text beginning with # > I'm afraid I don't understand the question. Perhaps rephrase it? -m

Re: [rt-users] Display ticket

2016-01-07 Thread Parish, Brent
he History section of the page). -Original Message- From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Matt Zagrabelny Sent: Thursday, January 07, 2016 11:13 AM To: Andrea Caputto Cc: rt-users Subject: Re: [rt-users] Display ticket On Thu, Jan 7, 2016 at 10:03

Re: [rt-users] Display ticket

2016-01-07 Thread Andrea Caputto
do you see the picture i have attached? maybe that explains, the problem is in the display of the message, i write something linke: ## execute comand find --name pepe and in the tickets show only "find --name ..." and the phrases that begin with ## dont show , are hide. El jue., 7 ene.

Re: [rt-users] Display ticket

2016-01-07 Thread Andrea Caputto
e this link takes you to) > > > > > > > > *From:* Andrea Caputto [mailto:andropo...@gmail.com] > *Sent:* Thursday, January 07, 2016 2:17 PM > *To:* Parish, Brent; Matt Zagrabelny > > > *Cc:* rt-users > *Subject:* Re: [rt-users] Display ticket > > > > Can you please

Re: [rt-users] Display ticket

2016-01-07 Thread Andrea Caputto
- > From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On > Behalf Of Matt Zagrabelny > Sent: Thursday, January 07, 2016 11:13 AM > To: Andrea Caputto > Cc: rt-users > Subject: Re: [rt-users] Display ticket > > On Thu, Jan 7, 2016 at 10:03 AM, Andrea Caputto <and

Re: [rt-users] Display ticket

2016-01-07 Thread Parish, Brent
: [rt-users] Display ticket Can you please tell me how to Turn off QuoteFolding ? globally? thanks El jue., 7 ene. 2016 a las 14:03, Parish, Brent (<bpar...@cognex.com<mailto:bpar...@cognex.com>>) escribió: I'm not convinced that quoting using the pound/hash symbol is a bug? RT does q

Re: [rt-users] Display ticket creation time in another language

2011-04-20 Thread Kevin Falcone
On Mon, Apr 18, 2011 at 02:13:59PM +0100, Houcem HACHICHA wrote: Hello all, I'm trying to display a ticket creation time on an RT email template. I used the following: {$Transaction-CreatedAsString} And I got the following in the email: Mon Apr 18 13:06:23 2011 ; which is

[rt-users] Display ticket creation time in another language

2011-04-18 Thread Houcem HACHICHA
Hello all, I'm trying to display a ticket creation time on an RT email template. I used the following: *{$Transaction-CreatedAsString}* And I got the following in the email: Mon Apr 18 13:06:23 2011 ; which is indeed the ticket creation time. Is it possible to get the ticket creation time in

[rt-users] Display ticket contents without requiring login

2006-08-29 Thread Shannon Adams
The following link logs me in automatically in our RT environment: http://rt.ourcorp.com/?user=guestpass=guest However, I want to to provide a link that will log in as guest and view a specific ticket number in one link. The following link will show the ticket contents, but the user has to

RE: [rt-users] Display ticket contents without requiring login

2006-08-29 Thread Schultz, Eric
-users] Display ticket contents without requiring login The following link logs me in automatically in our RT environment: http://rt.ourcorp.com/?user=guestpass=guest However, I want to to provide a link that will log in as guest and view a specific ticket number in one link