On 6/7/16 3:05 PM, Barton Chittenden wrote:
Any further thoughts on this? I'm trying to create canned responses that
involve changes to XML configuration files, and all of the tags end up
empty.
What version are you on?
I just pasted some xml in to the ticket content field, created the
On Fri, Apr 22, 2016 at 1:27 PM, Barton Chittenden <
bar...@bywatersolutions.com> wrote:
> In a further twist, html entities display correctly on the "Article
> Display" page, but when the canned response is actually *used*, I see
> html entities in the reply editor... but if I include text like
In a further twist, html entities display correctly on the "Article
Display" page, but when the canned response is actually *used*, I see
html entities in the reply editor... but if I include text like ,
'foo' is removed in the reply editor... I have no way of including
something that looks like
I've run into several issues in RT with the use of greater than '>' and
less than '<' symbols in RT.
One issue that I run into with some regularity is pasting the default mysql
prompt into a ticket. For example, if I paste the following into a reply:
mysql> select CURRENT_DATE;
+--+
