Re: [rt-users] script to check out if max attachment size is reached

Alex, Thank you for your answer. I forgot to tell you that we are running the 3.8.11 version of RT (our dev team is working on an upgrade but it's going to take time and we cannot afford to wait for the migration...). So do you think that a script would be possible ? Thanks for your time,

Re: [rt-users] script to check out if max attachment size is reached

On Fri, 06 Mar 2015 12:42:38 +0100 Loïc Cadoret lcado...@keyyo.com wrote: Greetings rt-users followers, I would like to create a script that check out if the max attachment size of a response is reached and if so, send an autoreply to the requestor informing him that his documents are too

[rt-users] script to check out if max attachment size is reached

Greetings rt-users followers, I would like to create a script that check out if the max attachment size of a response is reached and if so, send an autoreply to the requestor informing him that his documents are too heavy. Indeed, customers send documents to our customer services but