Re: [rt-users] "Ticketmaster of the day" functionality

2016-07-27 Thread Jeffrey Pilant
Christopher Kunz wrote: > what's the easiest way to implement a functionality where > - one person per day is made "Ticket master" and receives all incoming > new tickets as well as replies to unowned tickets > - Nobody else receives these mails > - Across several queues (3-5) > Can this be accompl

[rt-users] "Ticketmaster of the day" functionality

2016-07-27 Thread Christopher Kunz
Hi all, what's the easiest way to implement a functionality where - one person per day is made "Ticket master" and receives all incoming new tickets as well as replies to unowned tickets - Nobody else receives these mails - Across several queues (3-5) Can this be accomplished using a scrip? Would