Not sure if this is the feature or security right I'm looking for, but
new tickets created do not CC or notify the Staff group I've created.
I've added the Staff group to the Watchers under the Configuration
Queue page, but when a new ticket is created, there's no notification
sent out. I'd like
GravyFace,
You have to have a notification scrip to notify the AdminCc or Cc
watcher in order for them to get an email. Just HAVING a Cc watcher or
AdminCc watcher doesn't get it done.
Kenn
LBNL
On 4/24/2009 11:53 AM, GravyFace wrote:
Not sure if this is the feature or security right
