Except for Name,Type, Description, and Status; everything else in Asset
Tracker is a custom field. We need to make some fields global so that they
are always presented in search results like the default four, and so that
they are presented in the Query Builder without first having to select a
type
If I recall correctly, this is done the same way all other RT custom
fields are made global. Admin - Global - Custom Fields.
On Mon, Aug 31, 2009 at 5:03 PM, Michael
Ellismichael_el...@umanitoba.ca wrote:
Except for Name,Type, Description, and Status; everything else in Asset
Tracker is a
... thinking that I might append $format with the what I need, but am not sure
if this is the best way to go.
-Mike
-Original Message-
From: Todd Chapman [mailto:t...@chaka.net]
Sent: August-31-09 4:20 PM
To: Michael Ellis
Cc: rt Users
Subject: Re: [rt-users] Asset Tracker: make some custom
PM
To: Michael Ellis
Cc: rt Users
Subject: Re: [rt-users] Asset Tracker: make some custom field global
That's configurable in AT_Config.pm.
On Mon, Aug 31, 2009 at 5:44 PM, Michael
Ellismichael_el...@umanitoba.ca wrote:
Thanks. I don't know how I missed that.
Can you think of a way to edit
