Re: [rt-users] Assigning rights to groups for queues

2016-09-06 Thread Alex Hall
Alright. It sounds like what I want to happen is happening, it's just displaying oddly for me. So long as I can keep adjusting rights and saving without having to select the group every time, that's okay. Thanks. On Tue, Sep 6, 2016 at 3:23 PM, Matt Zagrabelny wrote: > Hey

Re: [rt-users] Assigning rights to groups for queues

2016-09-06 Thread Matt Zagrabelny
Hey Alex, On Tue, Sep 6, 2016 at 2:11 PM, Alex Hall wrote: > That's okay, let me ask it this way. If I give a group rights in a queue, I > enter the group's name and select it from the list of matches. Correct. When I do > that, the group appears as a tab, next to CC,

Re: [rt-users] Assigning rights to groups for queues

2016-09-06 Thread Alex Hall
That's okay, let me ask it this way. If I give a group rights in a queue, I enter the group's name and select it from the list of matches. When I do that, the group appears as a tab, next to CC, Admin CC, Requestor, and all the other tabs. When I toggle the checkboxes and hit 'save', that last tab

Re: [rt-users] Assigning rights to groups for queues

2016-09-06 Thread Matt Zagrabelny
Hi Alex, On Tue, Sep 6, 2016 at 1:48 PM, Alex Hall wrote: > Sorry to be difficult, but is there a way of knowing the selected group > aside from its bold status? Could you explain where, maybe in the tab order > or by what text I'd look for, the left pane is? I'm using a

Re: [rt-users] Assigning rights to groups for queues

2016-09-06 Thread Alex Hall
Sorry to be difficult, but is there a way of knowing the selected group aside from its bold status? Could you explain where, maybe in the tab order or by what text I'd look for, the left pane is? I'm using a screen reader, since I can't see the screen visually, so have to do everything with tab,

Re: [rt-users] Assigning rights to groups for queues

2016-09-06 Thread Matt Zagrabelny
On Tue, Sep 6, 2016 at 1:28 PM, Alex Hall wrote: > Hi all, > Sorry for all the questions. Now that the hard part is out of the way, I'm > configuring our test RT instance and keep running into little things I don't > get. I'm on RT 4.2.8, so some of the below could be bugs

[rt-users] Assigning rights to groups for queues

2016-09-06 Thread Alex Hall
Hi all, Sorry for all the questions. Now that the hard part is out of the way, I'm configuring our test RT instance and keep running into little things I don't get. I'm on RT 4.2.8, so some of the below could be bugs that have been fixed in newer versions. I have a Graphics queue, and two