Re: [rt-users] Custom status and page action menu?

2013/3/24 Patrick G. Stoesser > Thanks everybody. Last night, I had to reboot the machine, and since then, > it works. > > Thomas, the return action is only wanted when tickets are new and open, > that's right, and so I tested. > > I don't have a clue why it didn't work an now works. A possoble a

Re: [rt-users] Custom status and page action menu?

Thanks everybody. Last night, I had to reboot the machine, and since then, it works. Thomas, the return action is only wanted when tickets are new and open, that's right, and so I tested. I don't have a clue why it didn't work an now works. A possoble answer could be that I could have forgot

Re: [rt-users] Custom status and page action menu?

Patrick wrote: > What does not work: The action (set the ticket's status to returned) > does not show up at the page action menu (quicklinks depending on the > current ticket's status like Reply Comment Forward Stall Resolve Reject > Extract Article. Patrick, your configuration only provides the q

Re: [rt-users] Custom status and page action menu?

Dnia 2013-03-22, pią o godzinie 15:55 +0100, Patrick G. Stoesser pisze: > Hello there, > > I'm running RT4 on Debian Squeeze, everything fine so far. > > I have set up a custom status, according to > . Works fine > also. > > I run two que

[rt-users] Custom status and page action menu?

Hello there, I'm running RT4 on Debian Squeeze, everything fine so far. I have set up a custom status, according to . Works fine also. I run two queues, Level1 and Level2. My Level2 users now have a custom status "returned". When chosing