On 02/29/2012 05:37 PM, Diaulas Castro wrote:
Fragment of active status in LifeCycles
active = [ 'open', 'scheduled', 'started', 'waiting_customer' ],
Fragment of inactive status:
inactive = [ 'resolved', 'rejected', 'deleted', 'plantao',
'report' , 'stalled' ]
On Wed, Feb 29, 2012 at 10:37:42PM +, Diaulas Castro wrote:
Hello,
My setup of RT is ubuntu 11.10 with RT 4.0.1, I've setup some custom status
on LifeCycles and they are working pretty well except when my customer want
to see all active tickets.
Fragment of active status in
Hello,
My setup of RT is ubuntu 11.10 with RT 4.0.1, I've setup some custom status
on LifeCycles and they are working pretty well except when my customer want to
see all active tickets.
Fragment of active status in LifeCycles
active = [ 'open', 'scheduled', 'started',
