Re: [rt-users] Dev Prod RT

2007-01-19 Thread Toby Darling
Hi My bigger concern is when i go to add things to the interface, or generally muck around in RT :) The Interface stuff tends to be editing files in /opt/rt3/local so your rsync should work there. http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT I've been using plain old scp

Re: [rt-users] Dev Prod RT

2007-01-19 Thread Jon Daley
On Fri, 19 Jan 2007, Toby Darling wrote: I've been using plain old scp between dev and prod, mainly because there's usually other stuff in dev that isn't ready for prod just yet. We're now looking at going to 3.6.x and I'm thinking about changing this and using CVS - commit on dev, update on

Re: [rt-users] Dev Prod RT

2007-01-19 Thread joby
I strongly recommend using some sort of version control. Our RT installation is the combination of 8 separate projects stored within an SVN repository: 1) rt/bp: the best practical RT distribution + some RTx extensions. 2) rt/cac/html: the local/html directory 3) rt/cac/lib: the local/lib

[rt-users] Dev Prod RT

2007-01-18 Thread Ryan Hardester
So i am setting up 2 machines, one will be my Dev machine and the other the production. If i start out with both machines equal then make changes to the dev machine. To bring the production one current all I'd need to do is rsync the /opt/rt3 directory to the prod machine? Basically I'm

Re: [rt-users] Dev Prod RT

2007-01-18 Thread Vivek Khera
On Jan 18, 2007, at 2:44 PM, Ryan Hardester wrote: Basically I'm making sure that what isn't in the DB is contained in the /path/to/rt3 folder. I'm pretty sure, just wanted to make sure before i commit to this setup :) what exactly are you attempting to do? prototype some changes then

RE: [rt-users] Dev Prod RT

2007-01-18 Thread Scott Golby
If i start out with both machines equal then make changes to the dev machine. To bring the production one current all I'd need to do is rsync the /opt/rt3 directory to the prod machine? Basically I'm making sure that what isn't in the DB is contained in the /path/to/rt3 folder. I'm pretty

Re: [rt-users] Dev Prod RT

2007-01-18 Thread John Arends
Even if you could bring over custom fields, you'd have to create them in the exact same order on both machines because each one has a number that is used internally to identify it. Scott Golby wrote: If i start out with both machines equal then make changes to the dev machine. To bring the

RE: [rt-users] Dev Prod RT

2007-01-18 Thread Ryan Hardester
Well right now I am running 3.6.1 on prod and my new dev is 3.6.3 and accessing the old database. I'm assuming this works because there are no major changes. When I move the 3.6.3 to prod i'll update the database. My bigger concern is when i go to add things to the interface, or generally muck

RE: [rt-users] Dev Prod RT

2007-01-18 Thread Scott Golby
My bigger concern is when i go to add things to the interface, or generally muck around in RT :) The Interface stuff tends to be editing files in /opt/rt3/local so your rsync should work there. http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT For the 'general mucking around' I've