Hi,
This is embarrassing. I noticed this morning that my N newest unowned tickets
search on my RT at a glance page was only listing tickets from one queue. I
went and edited the predefined search itself: Search - Unowned Tickets, and
it's defined like this:
Owner = 'Nobody'
AND (
After deleting condition you should update saved search.
Regards, Ruslan. From phone.
08.08.2011 21:11 пользователь Patrick Fish pof...@ucdavis.edu написал:
Hi,
This is embarrassing. I noticed this morning that my N newest unowned
tickets search on my RT at a glance page was only listing
, August 08, 2011 10:17 AM
To: Patrick Fish
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Help with Saved Search
After deleting condition you should update saved search.
Regards, Ruslan. From phone.
08.08.2011 21:11 пользователь Patrick Fish
pof...@ucdavis.edumailto:pof...@ucdavis.edu