Content of tickets is organized as MIME parts in attachments table.
Each attachment may have a parent and sticketed to a transaction.
Transactions with attachments usually have Create, Correspond or
Comment type.
What else do you want to know?
On Tue, Jun 2, 2009 at 7:23 PM, Kwasi Date-Bah
Issue
My colleague and I have mostly completed the migration of our company
bugzilla database to request tracker.
The issue I am currently encountering is that although the tickets have
migrated across, the actual body content
of the ticket has not migrated across.
I have seen that the
Kwasi,
I'm not sure I understand what you mean by Detail of the Ticket
(especially in terms of attachments), but in the RT wiki, I put the code
for a perl program we used to convert a legacy ticket system to RT using
API. Take a look, it might answer some of your questions. Hope this
