Re: [rt-users] Instuctions on how to use Show Results

2009-09-23 Thread Kevin Falcone
On Wed, Sep 23, 2009 at 01:21:58PM -0400, Mike Johnson wrote: >Ah, > >Could be a bug. > >I'm on an OLD version. 3.2.1 We are getting ready to talk to Best > Practical for help with an >upgrade actually :P we just don't have the bodies to do it ourselves right > now. Yes, that

Re: [rt-users] Instuctions on how to use Show Results

2009-09-23 Thread Mike Johnson
Ah, Could be a bug. I'm on an OLD version. 3.2.1 We are getting ready to talk to Best Practical for help with an upgrade actually :P we just don't have the bodies to do it ourselves right now. Anyway, if anyone is curious, 1. log into RT 3.2.1 2. create a search and run it(Found X tick

Re: [rt-users] Instuctions on how to use Show Results

2009-09-23 Thread Kevin Falcone
On Wed, Sep 23, 2009 at 11:48:27AM -0400, Mike Johnson wrote: >Greetings, > >I have the RT essentials book, and I've searched the wiki. I cannot find > anywhere that >explains what the heck Show Results is ment for. Can someone tell me what > the heck this is?? > >When I click

[rt-users] Instuctions on how to use Show Results

2009-09-23 Thread Mike Johnson
Greetings, I have the RT essentials book, and I've searched the wiki. I cannot find anywhere that explains what the heck Show Results is ment for. Can someone tell me what the heck this is?? When I click it after I've viewed a ticket, I get to a search results screen showing no tickets, wi