Re: [rt-users] Monthly Tasks

2009-07-14 Thread Agnislav Onufrijchuk
rmp dmd wrote: I create a new ticket run scan vulnerability on server X. After running, I will close this ticket. On next month, this ticket automatically will be re-opend (or a new one generated). I'm thinking of using RT Reminders. I've checked it but the scrips that I saw, use

Re: [rt-users] Monthly Tasks

2009-07-14 Thread Torsten Brumm
Why so complicated? If you like to use a new ticket every time, why not create directly from cron? mail to the queue with the content and done. If you like to recycle your ticket, just create a ticket, close when done and then use rt-crontool as example to reopen it. Hoep this helps 2009/7/13

[rt-users] Monthly Tasks

2009-07-13 Thread rmp dmd
Hi, We have recurring tasks (monthly and quarterly) like patch update or run scan vulnerability that I would like to set to create ticket on a certain time. Here's I would like to do: I create a new ticket run scan vulnerability on server X. After running, I will close this ticket. On next