Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-20 Thread Bill Davis
After scratching my head a bit trying to figure out what special post-2.0 upgrade script, decided it had to be the 2nd step in the README's upgrade procedures: Upgrade instructions (From any 2.0.x release): - 1) perl Makefile.PL

RE: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-20 Thread John Parker
::Interface::Email v1.02; Regards John -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bill Davis Sent: 20 December 2006 09:50 To: Jesse Vincent Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4 After

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-20 Thread Bob Goldstein
:[EMAIL PROTECTED] On Behalf Of Bill Davis Sent: 20 December 2006 09:50 To: Jesse Vincent Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4 After scratching my head a bit trying to figure out what special post-2.0 upgrade script, decided it had

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-20 Thread Bill Davis
: Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4 After scratching my head a bit trying to figure out what "special post-2.0 upgrade script", decided it had to be the 2nd step in the README's upgrade procedures: "Upgrade instructions (From any

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-19 Thread Bill Davis
Bob Goldstein wrote: I'm using RT 3.6.1 with an unknown version of RTFM installed (though I think it is probably RTFM 2.1.40 based on the time frame installed) and am trying to migrate to RTFM 2.2.0RC4. Downloaded the file, read the README file, didn't seem to fit the upgrade instructions (not

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-19 Thread Bill Davis
I'm stuck, can't seem to go forward to 2.2.RC4, can't seem to go back to where I was, even though I suspect my articles are still in the database somewhere ... Still hoping somebody (with more knowledge of RTFM RT than me) can help ... Bill Davis Bob Goldstein wrote: I'm using RT 3.6.1 with

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-19 Thread Bob Goldstein
I'm stuck, can't seem to go forward to 2.2.RC4, can't seem to go back to where I was, even though I suspect my articles are still in the database somewhere ... Still hoping somebody (with more knowledge of RTFM RT than me) can help ... Did you try this? Login the RT web interface-

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-19 Thread Bill Davis
Thanks Bob , Yes I did, ... but it has no effect because there are now no custom fields listed under Config-RTFM-Custom Fields- ... the drop-down list is empty. Bill Davis Bob Goldstein wrote: I'm stuck, can't seem to go forward to 2.2.RC4, can't seem to go back to where I was,

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-19 Thread Jesse Vincent
The readme mentions a special post-2.0 upgrade script. Did the output from that look ok? --- Original message --- From: Bill Davis [EMAIL PROTECTED] Sent: 12/19, 22:49 Thanks Bob , Yes I did, ... but it has no effect because there are now no custom fields listed under

Re: [rt-users] Problems upgrading RTFM to 2.2.0RC4

2006-12-18 Thread Bob Goldstein
I'm using RT 3.6.1 with an unknown version of RTFM installed (though I think it is probably RTFM 2.1.40 based on the time frame installed) and am trying to migrate to RTFM 2.2.0RC4. Downloaded the file, read the README file, didn't seem to fit the upgrade instructions (not upgrading from a 2.0.x