(My apologies if this is a duplicate post. I wasn't sure if it got
posted.)
Hello all,
I'm experiencing a problem with RT not sending e-mails to Requestors
when a Ticket is created. RT does send e-mails to Cc's and AdminCc's
upon the same ticket creations.
When I create a ticket, I don't
Jeff,
Could be a lot of things. Do you get any error message at all? Have you
tried re-creating this in a test environment with your config set to
Development (*Set($DevelMode, '1');)? *This would greatly enhance our
chance to debugg the problem. Hope this helps.
Kenn
LBNL
On 1/6/2010
