Re: [rt-users] RTAddressRegexp wildcard question

On Fri, Jul 08, 2011 at 11:52:50AM -0400, Joseph Spenner wrote: > I'm using RT 3.8.8 and trying to modify my RTAddressRegexp such that the > following get matched: > > blue-ho...@domain.com > blue-...@domain.com > blue-tr...@domain.com > red-ho...@domain.com > red-eng...@domain.com > red-b...@dom

[rt-users] RTAddressRegexp wildcard question

I'm using RT 3.8.8 and trying to modify my RTAddressRegexp such that the following get matched: blue-ho...@domain.com blue-...@domain.com blue-tr...@domain.com red-ho...@domain.com red-eng...@domain.com red-b...@domain.com th...@domain.com My goal is to catch anything beginning with "blue-" or "

Re: [rt-users] RTAddressRegexp

Hi, Your regex will only match '@rt.mydomain.com' not 'someth...@rt.mydomain.com' remove the initial ^ from your regex to match on any email at this domain. Set($RTAddressRegexp , '\...@rt\.mydomain\.com$'); or have the noc email defined explicitly like: Set($RTAddressRegexp , '^n...@rt\.myd

[rt-users] RTAddressRegexp

In the rt config file I have the following line Set($RTAddressRegexp , '^...@rt.mydomain.com$'); when I create a queue called n...@rt.mydomain.com I get a message in the queue config screen saying RTAddressRegexp option in the config doesn't match n...@mydomain.co

Re: [rt-users] RTAddressRegexp - not clear to me

--- On Tue, 7/27/10, Joseph Spenner wrote: From: Joseph Spenner Subject: Re: [rt-users] RTAddressRegexp - not clear to me To: rt-users@lists.bestpractical.com Date: Tuesday, July 27, 2010, 2:29 PM --- On Tue, 7/27/10, Mike Johnson wrote: You need to include both, the queue email addresses

Re: [rt-users] RTAddressRegexp - not clear to me

--- On Tue, 7/27/10, Mike Johnson wrote: >From: Mike Johnson >Subject: Re: [rt-users] RTAddressRegexp - not clear to me >To: "Joseph Spenner" >Cc: rt-users@lists.bestpractical.com >Date: Tuesday, July 27, 2010, 11:56 AM > >You need to include both, the queue ema

Re: [rt-users] RTAddressRegexp - not clear to me

ause hey.. free lemons. > > > --- On *Tue, 7/27/10, Mike Johnson * wrote: > > > From: Mike Johnson > Subject: Re: [rt-users] RTAddressRegexp - not clear to me > To: "Joseph Spenner" > Cc: rt-users@lists.bestpractical.com > Date: Tuesday, July 27, 2010, 2:3

Re: [rt-users] RTAddressRegexp - not clear to me

If life gives you lemons, keep them-- because hey.. free lemons. --- On Tue, 7/27/10, Mike Johnson wrote: From: Mike Johnson Subject: Re: [rt-users] RTAddressRegexp - not clear to me To: "Joseph Spenner" Cc: rt-users@lists.bestpractical.com Date: Tuesday, July 27, 2010, 2:35 PM It&

Re: [rt-users] RTAddressRegexp - not clear to me

It's really a safeguard, because not everyone that uses your RT instance is "smart" enough to prevent loops from happening. And my example showed 2 queues... but you only need email address and a "goofy" user for a loop to happen that will cripple the system. I've had end-users reply to an email

Re: [rt-users] RTAddressRegexp - not clear to me

--- On Tue, 7/27/10, Mike Johnson wrote: You need to include both, the queue email addresses, AND anything that forwards email to RT.   That setting prevents RT from sending emails that will "loop" infinitely in your system.   For example.   RT is setup with the basic autoreply, and reply on

Re: [rt-users] RTAddressRegexp - not clear to me

You need to include both, the queue email addresses, AND anything that forwards email to RT. That setting prevents RT from sending emails that will "loop" infinitely in your system. For example. RT is setup with the basic autoreply, and reply on correspondence etc. RT has 2 queues, supp...@here

[rt-users] RTAddressRegexp - not clear to me

Upon nearly completing my RT installation, and running: # make initialize-database I got the message: == [Tue Jul 27 17:12:29 2010] [error]: The RTAddressRegexp option is not set in the config. Not setting this option results in additional SQL queries to check whether each address belongs to R

Re: [rt-users] RTAddressRegexp and 3.8.8

On Mon, Jun 07, 2010 at 02:49:45PM -0500, John Arends wrote: > Is there now more strict checking for RTAddressRegexp in 3.8.8? I > don't remember getting this error in the past. Yes, it did > [Mon Jun 7 19:42:01 2010] [error]: The RTAddressRegexp option is > not set in the config. Not setting th

[rt-users] RTAddressRegexp and 3.8.8

Is there now more strict checking for RTAddressRegexp in 3.8.8? I don't remember getting this error in the past. [Mon Jun 7 19:42:01 2010] [error]: The RTAddressRegexp option is not set in the config. Not setting this option results in additional SQL queries to check whether each address belo

[rt-users] RTAddressRegexp and ExternalAuth error

I have installed Net::LDAP in cpan and installed all dependencies. I am getting the following error messages after restarting apache2 (fails): [Wed May 26 18:06:11 2010] [error]: The RTAddressRegexp option is not set in the config. Not setting this option results in additional SQL queries to ch

[rt-users] RTAddressRegexp help

Hey Folks, I'm having a heck of a time setting my RTAddressRegexp value correctly. I referenced the wiki page and also some of the older emails on the rt-user list (something Ruslan sent out in Dec 2005) on the subject and this is what I have set as my value: Set($RTAddressRegexp , '^(helpdesk|