take a patch for this, but i'd have to think about it a
bit more.
-kevin
-Original Message-
From: Gregor Huber
Sent: Friday, March 20, 2009 3:38 PM
To: 'rt-users@lists.bestpractical.com'
Subject: RE: RTFM_TicketCreate unprivileged users cannot see
Articles in RT self help portal
users cannot see Articles in
RT self help portal
Sorry to bother. I think this might be user error since I did not
see much posted under this subject. Help would be appreciated.
Summary: Installed RTFM. I can see RTFM and add articles as
privileged user. An unprivileged user
? I've
already read the manual :-)
-Original Message-
From: Gregor Huber
Sent: Friday, March 20, 2009 3:38 PM
To: 'rt-users@lists.bestpractical.com'
Subject: RE: RTFM_TicketCreate unprivileged users cannot see Articles in RT
self help portal
Hello All,
Has anyone any experience
Hello All,
Has anyone any experience on this? Please help if possible :-)
-Original Message-
From: Gregor Huber
Sent: Wednesday, March 18, 2009 7:14 PM
To: 'RT-Users@lists.bestpractical.com'
Subject: RTFM_TicketCreate unprivileged users cannot see Articles in RT self
help portal
Sorry to bother. I think this might be user error since I did not see much
posted under this subject. Help would be appreciated.
Summary: Installed RTFM. I can see RTFM and add articles as privileged user.
An unprivileged user cannot see RTFM articles after enabling RTFM_TicketCreate.
