I'm using RT 3.8.8 and am curious if it is possible to create a search and
present it on another web page as a link.
For example, I have certain RT queues for products. On an internal product
page, I'd like to have a link: Click here to see all RT support tickets for
this product. If they
Hi Joseph
just link to something like
http://rt.yoyodyne.com/Search/Results.html?Query=%27CF.{Product%20code}%27LIKE%27CCT0104F%27
or
http://rt.yoyodyne.com/Search/Results.html?Query='CF.{Product
code}'LIKE'CCT0104F'
You can do more complex searches too.
Gerard
On 2012-03-02 18:44, Joseph
!
From: Gerard FENELON ger...@eve-team.com
To: rt-users@lists.bestpractical.com
Sent: Friday, March 2, 2012 11:19 AM
Subject: Re: [rt-users] Simple search link creation?
Hi Joseph
just link to something like
http://rt.yoyodyne.com/Search/Results.html?Query=%27CF.{Product%20code}%27LIKE%27CCT0104F
On 03/02/2012 01:53 PM, Joseph Spenner wrote:
Gerard:
Thanks! That's exactly what I needed! Got the syntax for a specific
queue and product:
Note that you can always build the search in the RT web interface and
then view the results and copy the link as well.
RT Training Sessions
From: Thomas Sibley t...@bestpractical.com
To: rt-users@lists.bestpractical.com
Sent: Friday, March 2, 2012 11:59 AM
Subject: Re: [rt-users] Simple search link creation?
On 03/02/2012 01:53 PM, Joseph Spenner wrote:
Gerard:
Thanks! That's exactly what I
On 03/02/2012 02:56 PM, Joseph Spenner wrote:
I was thinking this initially, but it appears RT does a POST such
that the string itself does not show up on the URL. Unless you are
talking about something different? If I build the search, the URL is
simply:
http://myrt/Search/Build.html
From: Thomas Sibley t...@bestpractical.com
To: rt-users@lists.bestpractical.com
Sent: Friday, March 2, 2012 1:14 PM
Subject: Re: [rt-users] Simple search link creation?
On 03/02/2012 02:56 PM, Joseph Spenner wrote:
I was thinking this initially, but it appears
