On Wed, Feb 04, 2009 at 10:16:02AM +0100, Andreas Heinlein wrote:
> Hello,
>
> I'd like to have a feature in RT that will allow me to postpone open
> tickets until some day in the future. For example:
>
> Yesterday I reorganized a users mail folders and made a backup, which I
> want to keep for o
On Wed, Feb 04, 2009 at 10:16:02AM +0100, Andreas Heinlein wrote:
> Hello,
>
> I'd like to have a feature in RT that will allow me to postpone open
> tickets until some day in the future. For example:
>
> Yesterday I reorganized a users mail folders and made a backup, which I
> want to keep for o
Hello,
I'd like to have a feature in RT that will allow me to postpone open
tickets until some day in the future. For example:
Yesterday I reorganized a users mail folders and made a backup, which I
want to keep for one month just in case. I do not want to keep that
ticket open for a month, but I