Re: [rt-users] Stall (postpone) tickets until a future date?

2009-02-04 Thread Kenneth Marshall
On Wed, Feb 04, 2009 at 10:16:02AM +0100, Andreas Heinlein wrote: > Hello, > > I'd like to have a feature in RT that will allow me to postpone open > tickets until some day in the future. For example: > > Yesterday I reorganized a users mail folders and made a backup, which I > want to keep for o

Re: [rt-users] Stall (postpone) tickets until a future date?

2009-02-04 Thread Emmanuel Lacour
On Wed, Feb 04, 2009 at 10:16:02AM +0100, Andreas Heinlein wrote: > Hello, > > I'd like to have a feature in RT that will allow me to postpone open > tickets until some day in the future. For example: > > Yesterday I reorganized a users mail folders and made a backup, which I > want to keep for o

[rt-users] Stall (postpone) tickets until a future date?

2009-02-04 Thread Andreas Heinlein
Hello, I'd like to have a feature in RT that will allow me to postpone open tickets until some day in the future. For example: Yesterday I reorganized a users mail folders and made a backup, which I want to keep for one month just in case. I do not want to keep that ticket open for a month, but I